210,291+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

210,291 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,758 reviews

4.9
Healthy Paws

11,030 reviews

4.9
Fetch

5,329 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,891 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 13, 2015

Feline T-cell lymphoma

My 13 year old cat was diagnosed with nasal lymphoma. Trupanion has been stellar. Not only did they give us a pre-approval within two hours, they have paid every claim promptly and correctly and even called me to ask if I would like the payments deposited directly into my account. The payments are deposited with lightening speed. I also appreciate the courteous 24 hour phone customer service and non-existent to short hold times.

Insurer: Trupanion Canada

By: Diane

Useful
June 13, 2015

Feline T-cell lymphoma

My 13 year old cat was diagnosed with nasal lymphoma. Trupanion has been stellar. Not only did they give us a pre-approval within two hours, they have paid every claim promptly and correctly and even called me to ask if I would like the payments deposited directly into my account. The payments are deposited with lightening speed. I also appreciate the courteous 24 hour phone customer service and non-existent to short hold times.

Insurer: Trupanion

By: Diane

Useful
June 13, 2015

Great coverage and wonderful customer service.

Our 16 mo old newfie tore her cruciate ligament, requiring surgical repair. I submitted our claim & it was processed within hours. The follow-up care & customer service is outstanding. I researched pet policies & selected Healthy Paws because of the coverage. An unexpected surprise was the ease of submitting a claim, the wonderful staff & the lightening speed processing. Highly recommend.

Insurer: Healthy Paws

By: Carla

Useful
June 13, 2015

Pre existing- they make everything pre existing

Denied claim not based on test or blood work. Did not request any other lab test before they denied claim. Paid for wellness just to pacify. Will fight to get claim paid. Will contact legal help if not satisfied with appeal decision. Will purchase from another pet insurance company if I get another pet in the future. Rely push survey.

Insurer: Embrace

By: Penny

Useful
June 12, 2015

Choco Stomach Clog

Healthy Paws was really helpful with following up the claims with me and also getting in touch with the local vet that I take my dog to. Both sides worked hard to get the claim resolved and even received a nice follow up email to see how my dog was doing. Definitely glad I got insurance for my Dog. Since you never know what will happen. Our dog somehow got into our laundry and ate the dryer sheet which eventually clogged his intestine which made him vomit all day and shivering. He couldn't sleep as he was restless, tossing and turning so we took him to the ER and they had to perform surgery. Not knowing that it was a dryer sheet at the time, we were worried that he ate something worse. The vet bill ended up being a couple thousand dollars. I'm glad health paws was there. Thank you healthy paws!

Insurer: Healthy Paws

By: George

Useful
June 12, 2015

Part of a Healthy Life for my Dogs

Two dogs/Yorkie Poodle mix. My Vet recommended ASPCA and we have been with them ever since. Only difficulty has been with the web site/password.

Insurer: ASPCA

By: Patricia

Useful
June 12, 2015

Don't believe what you read on their web site

This is the worst insurance company. They do reimburse like they describe on their website. They hunt and hunt and hunt to find a reason to reject a claim (it takes over a month for them to get back to you about the claim). It is very frustrating as I was very upfront with them about pre-existing conditions my cat had (he has gum disease). He got sick about 1-1/2 years into the policy, unable to eat, bad stomach. They rejected the medical bills (which were very large) said it was a pre-existing condition. What a bunch of liars and cheats. I feel stupid for believing all the wonderful reviews on their web site.

Insurer: Embrace

By: Grace

Useful
June 12, 2015

Reliable

See previously sent email

Insurer: Embrace

By: Stacy

Useful
June 12, 2015

Most excellent in all regards

I made a lot of comparisons before choosing ASPCA insurance. The company has in all respects been efficient and fair in its reimbursement determinations. My dog has recurring urinary infections and eye infections often requiring recurring vet visits. ASPCA has paid all claims fairly and promptly--exactly what I was seeking.

Insurer: ASPCA

By: Gene

Useful
June 12, 2015

we have been "embraced" since 2009

Petunia, my boston terrier, has been plagued by allergies this season. visits to my vet and emergency vet at 1:30 am were covered and paid by Embrace with a short turnaround. She is feeling so much better. I am very very happy to be able to go to the internet portal to check on past and present claims. this is a wonderful feature.

Insurer: Embrace

By: corinne

Useful

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