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Pet parents across the U.S. and Canada have left over 215,717 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing Customer Service
I was recommended to Healthy Paws by a fellow dog owner and I happened to receive a discount through my employer so we chose them initially. As a first time dog owner of a notoriously-prone to health problems breed, I wanted to be careful. From the beginning, setting up my account, submitting all of my dog's records, and submitting claims have been a breeze. Queso at first showed signs of a skin allergy which we had to submit claims for and everything was turned around fast and easy. The next scare was pnemonia - which required 2 days of hospitalization and a lot of care. Not only did they process the expensive claim fast, but they followed up with a personal message inquiring about Queso's health. Thank you Health Paws!
Insurer: Healthy Paws
By: Amber
Very satisfied customer
I recently submitted 2 claims. One was for dental cleaning and the other was for overnight stays at the vet for joint issues with my dog. I received $200 reimbursement for a $500 claim and $175 for a $300 claim. I am very happy with my costs for my pet. I have to mention that their customer service is impeccable. They are always so helpful and very patient.
Insurer: ASPCA
By: Mary
Very accurate, easy to file
We've had Embrace Insurance for our German Shepherd Dog for 5 years. After meeting all the timetables for pre-existing conditions, coverage has been as promised and expected. Appreciate the way Embrace makes it easy to file, and honors their commitment. To fit our budget, we purchased a high-deductible policy and for a few years didn't meet our deductible, but that was a good thing as our dog was very healthy. This year, however, she had a serious and costly illness and Embrace came through - we are glad we had insurance, as it enabled us to know we could afford to proceed with our dog's treatment when the issue first came up - and it looks like she is recovering nicely. Thanks, Embrace!
Insurer: Embrace
By: Thomas
The app is everything
Submitting your claim via the app cant get any easier. From start to finish the process took less than a week and funds were back in our bank account.
Insurer: Healthy Paws
By: David
Service wins!
I can't tell you how happy I am with Healthy Paws! They lead their company with service excellence and when you become part of the Healthy Paws family, you join (and stay!) because of the level of service. It's not only easy to put in a claim, but I've also never had any issues receiving a reimbursement quickly. The claims are reviewed soon after you submit it and the check is in your hands within a week. Beyond the basic premise of doing and providing what you pay Healthy Paws for, they actually care about you and your pet. For example, my baby Luna (a 3 year old pit mix pup), recently tore her ACL and after submitting the claim for her surgery, Tim from their amazing client services department reached out to check in on how her recovery was going. He didn't have to do this, but he went just one simple step above and beyond what I expected and really personalized our experience with HealthyPaws. I rave about Healthy Paws to anybody that will listen! Their service is second to none and we are so lucky to have them as our insurance provider. HealthyPaws, thank you again for checking in on Luna, it makes a world of difference to know that you treat us like part of your family. Being in the Client Services field, I look for brands that lead with service and I'm so happy that Healthy Paws does! All the best, Diane M.
Insurer: Healthy Paws
By: Diane Melchionne
Very happy so far!
Embrace coverage for my dog Hayden started on 3/11. I took him in for his orthopedic exam and vaccinations which was costly. My claim was submitted, approved and paid in full all within one week. I am appealing his ortho exam as the vet was not specific enough on the paperwork she submitted so I had her resubmit it. I am hoping all goes well and he will be covered for any orthopedic issues. That is why I am giving it an 8. If they cover his ortho I would raise it to a 10. Their customer service is the best!!!
Insurer: Embrace
By: Robin
five star pet insurance
I'd never purchased a pet insurance policy before, but after my dog had knee surgery I realized the importance of coverage. The insurance is affordable and the customer service representatives are extremely communicative and helpful. Claims are simple to file and website is easy to navigate. I've recommended FIGO to numerous friends and relatives. I love that they send my pet a get well card after she's seen the vet too. What a special touch :-)
Insurer: Figo
By: Debbie S
3000k + for Trupanion Pet Ins. over 3years = zero$
I bought this insurance for my three cats (two were still young and one a kitten). After my vet has submitted claim forms with all information clearly stated...we still are waiting for claim reimbursements. All I've received from Trupanion is a $70 (that's right...SEVENTY DOLLARS
Insurer: Trupanion Canada
By: Lisa
Illness claim for UTI- Dalmatian
I have had Embrace for several years now for my 2 Dalmatians. In the past year I have had one dal with bladder stones and this one with ACL surgery and now a UTI/vaginitis. My vet fills out the form, it is sent and the claim is processed and I get an email in no time. I am so happy I picked Embrance. There is no hassel and my dogs are able to have medical care that they need. Although no one wants to think you need insurance, until the time the bill is expensive and then you wish you had it. Choose this company. they are people and pet friendly.
Insurer: Embrace
By: Paula
ASPCA PET INSURANCE
ASPCA has wonderful pet insurance. They are reliable and review and reimburse you quickly. They are friendly, courteous and helpful on the phone. I highly recommend them if you own animals.
Insurer: ASPCA
By: Theresa