215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Honest and they care
This is the first time I have had ASPCA pet insurance. My last pet was under VPI which I do not recommend ASPCA goes above and beyond. They take care of claims fast they follow-up to see how my pet is doing. The insurance is so easy. You have your deductible for the year and then depending on what you get. They pay the % they say they will pay. No hassle no BS saying well we only allow a certain amount. What you pay is what they go on. Don't bother with any other pet insurance they are the best.
Insurer: ASPCA
By: Jon Gale
NOT BAD, BUT EXPENSIVE
They are pretty quick with reimbursements. You have to pay attention to their list of covered diseases and surgeries. My policy has a maximum amount per year per disease, but they did pay up. I have an old policy with 100% reimbursement after i meet the $500 deductible. I doubt they offer such a policy any more.
Insurer: Nationwide
By: Rena
Fast...but I have some quibbles
I've used 2 other insurance companies for 2 other dogs. I thought I was pretty savvy so I was surprised to discover that exam fees are not covered (even in cases of illness, from what I can tell). Nor do exam fees or wellcare count toward your deductible. Hence, you can have a fairly significant bill and get only a few dollars back. I chose Healthy Paws over other plans thinking it would be better...The reps are lovely and the service is fast but the jury is still out. I would give a qualified recommendation to others.
Insurer: Healthy Paws
By: Phee
ASPCA PHI has always given me excellent service !
People at ASPCA have always been very courteous, friendly and very timely and fair in settling all my claims over the years.
Insurer: ASPCA
By: Hitomi Soeno and Tom
Happy with Embrace
I am very happy with Embrace Pet Insurance. I pay a small amount every month but this means that my little dog gets the best preventive care possible. This last claim was handled fast and the check was in the mail within 2 weeks. Thanks Embrace!!!!
Insurer: Embrace
By: Patricia
Excellent Attentive Customer Care
I have had my dogs insured for quite a few years through ASPCA.Their customer service has been consistently excellent,friendly and helpful.I hit a minor glitch in the claims process at the end of 2015,when I think the administrative offices moved.All I lost was a little time-but we regained momentum quickly.I also would like to add that 1 of my insured pets recently turned 10~and while I'm grateful ASPCA still insures her--there is a really long list of exclusions that go with it.This has been a little disheartening,but it hasn't deterred me from renewing my policies.I just offer this up as information for the person who may be shopping around.Overall,I have been very satisfied with this insurance.
Insurer: ASPCA
By: Tiffani Smith
Health Paws -- No Regrets, Nothing Better!
Before my wife and I got our puppy, Kai, a friend experienced a multiple day ICU stay for her dog and regretted that she had not purchased pet insurance. I was shocked to find that the stay cost almost 10,000 dollars and so one of the first things I did was research pet insurance. My priority was ensuring that if Kai ever experienced a serious accident or illness, we would feel confident that the insurer would have our back and that we'd never have to make a tough choice between the care our dog needed and our financial realities. I did my research and selected Healthy Paws because they didn't have limits when it came to lifetime coverage and also would cover multiple issues within a single calendar year. To put it bluntly, Health Paws seemed best positioned to cover the worst case scenarios that I feared the most. I now regard selecting Healthy Paws as our pet insurance one of the best life decisions I have ever made. In less than two years, Kai has endured multiple obstruction surgeries and a tough autoimmune disease. Every time Health Paws has been there -- from compassionate post operation emails to quick reimbursement turnarounds, Healthy Paws has exceeded all my expectations. Submitting a claim is as easy as taking a picture on my phone and in the rare cases they need additional information, when I called they answered on the second or third ring. My hope and expectation is that Kai will live to be 12,13,14 years old and I will never need to submit another claim. And if I pay a decade's worth of insurance premiums, and Kai is perfectly happy and healthy, I'll still consider this one of the best decisions I have ever made. The fact that I know my dog is covered, and that the company won't nickel and dime me, allows my wife and I (and Kai, I think) to sleep well at night. To purchase pet insurance or not is an important decision-- most of my friends look at me a little weird when I talk about it. But if you've just gotten your puppy I couldn't recommend Healthy Paws enough -- if you want to protect your pup for the worst case, there's no better time than right as a puppy. And if you have an older dog, you should think through your pre-existing conditions and decide if it's right for you, but I'd feel confident that if you decided you want pet insurance Healthy Paws would do what they could for your dog. My bottom line is that I cannot recommend Healthy Paws enough -- they have been there every time we needed them and when my w
Insurer: Healthy Paws
By: Don
Dependable
I bought insurance for my dog, Libby. She is my best friend and I want to keep her healthy and living for a long time. I have had no problems with the insurance I purchased from Pets Best. I have come to depend on them for her health needs.
Insurer: Pets Best
By: Kathy
Excellent customer service!!!
Great customer service at all times! ASPCA Pet Insurance also processes claims quickly, usually within about 2 weeks.
Insurer: ASPCA
By: Annemarie D'Andrea
Great customer service and decent claim processing times
They are always following up on how our pets are doing and seem genuinely concerned and not that they are just being paid to make the call. The turn around time from submitting a claim to reimbursement is not too bad
Insurer: ASPCA
By: Benita Nichols