210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Happy With Reimbursement Procezz
When your animal gets sick it is stressfull enough and then you have the financial part to deal with. It's so nice to have a company like Embrace that cares enough to make sure the reimbursement process ispainless.
Insurer: Embrace
By: Bob
Outstanding Customer Care
We've had ASPCA for our 6 year old boxer Gracie for more than three years. It gave me peace of mind to have it. Unfortunately we've had to use it twice in the last few months. Once to remove a small growth on her ankle and the second time when she got bit by a rattle snake. Both times I was assisted navigating through the claims process and every person who provided that assistance was so caring, knowledgeable and professional, expressing sincere concern for Gracie's well being. I hope we never have to file another claim for Gracie but it gives me peace of mind knowing great coverage for her care is there in the event we need to. I would highly recommend ASPCA pet Insurance to anyone considering the investment. It is well worth it.
Insurer: ASPCA
By: Melinda
Feline T-cell lymphoma
My 13 year old cat was diagnosed with nasal lymphoma. Trupanion has been stellar. Not only did they give us a pre-approval within two hours, they have paid every claim promptly and correctly and even called me to ask if I would like the payments deposited directly into my account. The payments are deposited with lightening speed. I also appreciate the courteous 24 hour phone customer service and non-existent to short hold times.
Insurer: Trupanion Canada
By: Diane
Feline T-cell lymphoma
My 13 year old cat was diagnosed with nasal lymphoma. Trupanion has been stellar. Not only did they give us a pre-approval within two hours, they have paid every claim promptly and correctly and even called me to ask if I would like the payments deposited directly into my account. The payments are deposited with lightening speed. I also appreciate the courteous 24 hour phone customer service and non-existent to short hold times.
Insurer: Trupanion
By: Diane
Great coverage and wonderful customer service.
Our 16 mo old newfie tore her cruciate ligament, requiring surgical repair. I submitted our claim & it was processed within hours. The follow-up care & customer service is outstanding. I researched pet policies & selected Healthy Paws because of the coverage. An unexpected surprise was the ease of submitting a claim, the wonderful staff & the lightening speed processing. Highly recommend.
Insurer: Healthy Paws
By: Carla
Pre existing- they make everything pre existing
Denied claim not based on test or blood work. Did not request any other lab test before they denied claim. Paid for wellness just to pacify. Will fight to get claim paid. Will contact legal help if not satisfied with appeal decision. Will purchase from another pet insurance company if I get another pet in the future. Rely push survey.
Insurer: Embrace
By: Penny
Choco Stomach Clog
Healthy Paws was really helpful with following up the claims with me and also getting in touch with the local vet that I take my dog to. Both sides worked hard to get the claim resolved and even received a nice follow up email to see how my dog was doing. Definitely glad I got insurance for my Dog. Since you never know what will happen. Our dog somehow got into our laundry and ate the dryer sheet which eventually clogged his intestine which made him vomit all day and shivering. He couldn't sleep as he was restless, tossing and turning so we took him to the ER and they had to perform surgery. Not knowing that it was a dryer sheet at the time, we were worried that he ate something worse. The vet bill ended up being a couple thousand dollars. I'm glad health paws was there. Thank you healthy paws!
Insurer: Healthy Paws
By: George
Part of a Healthy Life for my Dogs
Two dogs/Yorkie Poodle mix. My Vet recommended ASPCA and we have been with them ever since. Only difficulty has been with the web site/password.
Insurer: ASPCA
By: Patricia
Don't believe what you read on their web site
This is the worst insurance company. They do reimburse like they describe on their website. They hunt and hunt and hunt to find a reason to reject a claim (it takes over a month for them to get back to you about the claim). It is very frustrating as I was very upfront with them about pre-existing conditions my cat had (he has gum disease). He got sick about 1-1/2 years into the policy, unable to eat, bad stomach. They rejected the medical bills (which were very large) said it was a pre-existing condition. What a bunch of liars and cheats. I feel stupid for believing all the wonderful reviews on their web site.
Insurer: Embrace
By: Grace