216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exceptional customer service
Exceptional customer service
Insurer: Embrace
By: Dawn
Excellent Insurance
Excellent Insurance, have to get dog pre cleared for pre-existing conditions but then well worth it. Just know certain things aren't covered (some dental procedures)
Insurer: Embrace
By: Peter
Pet Insurance that cares
Within the past year my Molly has had a severe ACL tear and just recently a twisted stomach, requiring emergency GVT w/ resection surgery. Within less than 3 hrs of submitting her bills for surgery and aftercare, I received a phone call from ASPCA. The customer service lady wanted to know how Molly was and is there anything they could do. What human insurance company would do that? Molly is almost back to normal. Thank you ASPCA, for caring. Tammy
Insurer: ASPCA
By: Tammy
Easy.... and reimbursement...
The best experience. My reimbursement was more than I expected. The time frames were short and quick and customer service was wonderful.
Insurer: ASPCA
By: todd lyon-miller
My Golden Retriever Approves!
I have had my Golden Retriever insured through HealthyPaws for 2 years, but thankfully, I have not had to make a claim. Recently, Buddy had to have some surgery done. It was nice knowing HealthyPaws was there. They claim process was very quick. They were very clear on what was needed, and their communication and updates were great. Not only did they email me, but the HealthyPaws Iphone app alerted me every time there was an update. They were very courteous, and even sent an email to see how he was recovering. They love animals, and it shows. They honored their coverage promises, and didn't try to make excuses to deny coverage. HealthyPaws lives up to their promises. It's great to have a company like this by your side.
Insurer: Healthy Paws
By: Mark
Accident Insurance Good Deal
I have four dogs covered by accident insurance. Over the years one dog has been bitten by a javelina, cut herself on a fence, and swallowed a sponge. Without the insurance I would have been out of pocket a significant amount!
Insurer: ASPCA
By: Randy
Awesome customer service!
Embrace makes it easy to file a claim and the process is efficient. So far, I've only used the wellness benefit and it has been a positive experience.
Insurer: Embrace
By: Ronnie
Mixed Review
This is the only pet insuranse I have ever had so I don't know if this is normal or not. I have submitted 2 claims so far. My first claim was processed within a week, the second claim has taken 2 months to process and it was for a lower amount. (Actually I still dont have the funds in my account, I just received an email yesterday saying the process was complete). Another thing threw me off - when I called to set this insurance up I was told that full coverage for dogs doesn't kick in until 6 months because detailed records are required. I was told that for cats it's about a month. I have had this insurance for 3 months now and only today received an email telling me all the coverage my cat is excluded from. I guess it just wasn't very clearly explained from the get go. The people whom I have spoken with on the phone and received email correspondance from are very courteous and professional.
Insurer: Embrace
By: Liz
great response time
Our male cat Possy had gastritis and vomiting again, he had it last year too. I don't know what we would have done without Trupanion insurance as the vet expenses were very high to treat him. The fact that the deductible was already met is a fantastic benefit. Trupanion responded quickly to our claims. We are grateful to be able to help our cats when they are sick.
Insurer: Trupanion Canada
By: K.