216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very pleased that we chose Embrace
We reviewed the options from many other pet insurance companies before we chose Embrace. So happy & satisfied with the decision. We trust that any claims will be processed quickly & accurately.
Insurer: Embrace
By: Sandy
Another positive experience
Our shar pei Keaton, following a hospitalization for a subcutaneous abscess in his front leg, was still limping and the vet referred us for an orthopedic consultation. Embrace approved the claim and covered $128 of the $160 charge. We got coverage about a year ago and have only good things to say about our claims, the process and results.
Insurer: Embrace
By: Nina
Good Customer Service and Follow Up
This is my second time using ASPCA Insurance and once again I am very happy with their customer service and follow up. We have a just turned, one year old puppy who, like most puppies, has had her fair share of mischief. Some of which has resulted in a few trips to the vet. Needless to say our claims have been adequately covered, quickly processed and when I've had questions, those questions have been quickly and efficiently answered.
Insurer: ASPCA
By: Christy
Good representatives
Embrace employees were very helpful, knowledgeable and pleasant.
Insurer: Embrace
By: Frank
Embrace is the best!!!!
Texas A & M Veterinary Hospital filed our claim for our dogs intestinal obstruction with Embrace and within a week we heard it was processed. We are very pleased with the care we have been given.
Insurer: Embrace
By: Annette
Used to be good but they are slipping
When I started out the rates were a little high but I felt it was worth it to know that my dogs' health would be taken care of and their customer service was FANTASTIC. Recently I feel like my rates are really going up and not all of my claims are being reimbursed in full, it also takes upwards of 30 days to process my claim. Customer service is now just so-so. In my opinion they have slipped since being bought by Nationwide. I would recommend for younger dogs with NO preexisting conditions but not for older dogs.
Insurer: Nationwide
By: Becky
Great insurance company!
I got insurance for my dog. I only pay about $30 a month and I have a $200 annual deductible and I get 100% reimbursement. My dog had an allergic reaction to something he ate and within 2 weeks, they had closed my case and were sending me my reimbursements. Very happy with this insurance company. They also were very helpful when my billing information changed and helped to make sure that I kept my pet insured. Without Figo, I would have been stuck with a $1000 vet bill
Insurer: Figo
By: Gina Gaus
Embrace is a GREAT company!
We have had Embrace for our 4 dogs since 12/2014. I did a LOT of research before choosing them. If I could, I would rate them HIGHER than a 10! This is the best company I have ever done business with. In order to keep the monthly premium for 4 dogs at an affordable amount, we have a $1,000 deductible on each. We chose $15,000 of ANNUAL coverage for EACH dog (a serious injury or illness can run into the thousands) and have a 90% payout by Embrace after the deductible is reached. I would say to anyone thinking about getting insurance for their beloved dog or cat, don't think twice....get it and go with Embrace. We have exceeded the deductible for our oldest dog in both 2015 (cancer surgery) and in 2016 (UTI / bladder stones / thyroid). Embrace has been great....they pay out EXACTLY what they say they will. There has never once been any issues with haggling over whether something would be covered. Some companies will limit the amount of coverage for a certain service or procedure. Embrace covers exactly what the vet charges. And, they process claims incredibly quickly....they let you know via e-mail when they have received the claim and then let you know as soon as they have processed it. When they owe you money, it can be direct deposited and it is into your account within 2 days after they have finished processing the claim. If you need to call, someone actually answers the phone; their employees are always extremely helpful and pleasant. They clearly care about animals. We recommend them everywhere we go!! Couldn't be more pleased. Incredible peace of mind!!!
Insurer: Embrace
By: Gay
Just when you least expect it...
Our Golden, Leo, had become lethargic with severe GI issues. It was suspected he might have been poisoned or developed a tumor. Our follow up care showed no tumor and helped resolve the condition. He's back to his old self. Just as much relief was provided by Embrace's coverage. Simple submission of receipts and doctors notes led to a prompt review an payment of the claim. I was very impressed by the processing and follow up care offered by the team at Embrace. They have been terrific!
Insurer: Embrace
By: Hugh
Every pet owner needs pet insurance.
With the cost of current pet care every pet owner needs pet insurance almost as much as their own health insurance.After 7 days in emergency care my dogs bill was over $5,000.00.ASPCA pet insurance covered a large majority of this bill.What a huge help !!!!!!!!!!!!
Insurer: ASPCA
By: Warren