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Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy dog with a happy owner
My Chi mix, Billie, started limping one day. At anything faster than a walk, she would lift her right hind leg and hop a long. I thought it was a sprain and that it would go away, but it didn't. after a week or two, I took her into the vet. He said it was a problem with her hip joint. Somehow, probably through an injury, the ball at the end of her femur had broken off and was still in there, floating around in the joint socket. It was causing her some discomfort and to relieve her pain, he would need to remove the piece that had broken off. The surgery was about a month ago and she's doing MUCH better. The service from Healthy Paws was friendly, courteous, and ultra fast! They were a pleasure to work with. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: John
Wonderful Service!
We have been Embrace customers for 2 - 3 years now. Our husky Zeus was diagnosed with lymphoma about 3 months ago. He just finished his second round of chemo and I couldn't imagine going through this without Embrace. The vet's office has been great about submitting claims quickly after each appointment and I have a reimbursement check within 10 days of the treatment. I called Embrace at the beginning of this journey and they were compassionate, caring, and very helpful with the information they provided. I have recommended Embrace to friends and even strangers I meet at the store as we're buying pet supplies. If you have pets, you need pet insurance and Embrace is the best!
Insurer: Embrace
By: Kay
Amazing Customer Service
Great customer service and very timely refund.
Insurer: Healthy Paws
By: Sara
Great coverage and service
Amazing service and coverage, thank you
Insurer: Healthy Paws
By: LGV
Excellent company to deal with.
Healthy Paws is easy to deal with, reliable, prompt and personable. I've worked with them for several years and can't praise them enough.
Insurer: Healthy Paws
By: Sandra
Best customer experience and amazing value
With two cats, and knowing the history of pet health care costs through long experience, pet insurance seemed like a no-brainer. After reviewing the available options, the logical solution was to choose Figo. Why? Figo offers the most affordable and accessible plans. When you do the math, it makes good financial sense. More significantly though, as anyone who has ever filed an insurance claim knows, the claims process is usually not the most pleasant experience between a consumer and the insurer. But I have found that Figo has turned that notion on its head. Claims are incredibly easy to file, amazingly quick turnaround time is also a big plus. What really clinched it for me was the customer service reps. They are not only friendly, courteous and super helpful, some of them know oodles about pet health, all of which makes every call a great experience. I cannot find any reason to go back to the old insurance model, especially when I can do everything from my iPhone. (Too bad for the cats, we can't conduct their vet visits from an iPhone.)
Insurer: Figo
By: David C.
Excellent Company!
When my husband and I adopted our puppy we were told by so many people to look into pet insurance. I wasn’t convinced it was necessary but my husband was insistent that we get it. After looking into a few companies we decided on Healthy Paws. Applying for insurance was a breeze and I felt better knowing our dog was protected. After a month my puppy broke her toe in 3 places at the dog park. From the moment we submitted the first claim I was extremely satisfied. The process was so easy and convenient, you snap a picture on your phone and you’re done. You receive your refund check in a matter of days. When we submitted our first claim our vet’s office was required to send our puppy’s medical records. I asked them to but there was a delay so Healthy Paws reached out to them for me. That was such a nice bonus! Fast-forward a few weeks and it was determined that my puppy had a better chance of healing 100% if she had surgery. Healthy Paws reached out to check on her, which I thought was so nice knowing that during a hard time they really did care for her well-being. I am extremely happy with my choice to get Healthy Paws Pet Insurance and I encourage all that are debating to go for it because I know like me you will have no regrets! Such a wonderful company that is easy to navigate and has such an amazing staff!
Insurer: Healthy Paws
By: Christina
I would recommend Healthy Paws for any pet owner
My puppy was diagnosed with abnormally in her skull. We had to spend a lot of money with MRI and a brain surgery. We had no problem have a reimbursement from Healthy Paw, the whole process was very easy, we could scan the receipt and send it using our phone, 5 days after reviewing the case they sent us a check. I highly recommend Healthy Paws for any pet owner.
Insurer: Healthy Paws
By: Janine
Claim processing
This past year trying to get claims processed by Trupanion has been very hard. In the past I did not have this issue but It took months of my vet sending in the claims and then finally having my Vet Trupaion rep hand carry all of the claims in order for me to get reimbursed. I also had to cancele Banning's policy with Trupanion because of his death. Trupanion promptly sent me a refund check for the balance of his premium that I had paid. This check was returned to my bank and I was charged a fee for the returned check. I am still waiting for that check to be replaced.
Insurer: Trupanion Canada
By: Rosemarie
Claim processing
This past year trying to get claims processed by Trupanion has been very hard. In the past I did not have this issue but It took months of my vet sending in the claims and then finally having my Vet Trupaion rep hand carry all of the claims in order for me to get reimbursed. I also had to cancele Banning's policy with Trupanion because of his death. Trupanion promptly sent me a refund check for the balance of his premium that I had paid. This check was returned to my bank and I was charged a fee for the returned check. I am still waiting for that check to be replaced.
Insurer: Trupanion
By: Rosemarie