216,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is amazing
Unfortunately my beloved dog has had some bad luck recently. He needed an MRI,two separate emergency vet appointments and several regular vet check ups. Trupanion has been amazing to work with. They are very responsive and quick to turn around claims no matter how large in price they are. I can't imagine where my puppy and I would be without Trupanion.
Insurer: Trupanion Canada
By: Heidi
Trupanion is amazing
Unfortunately my beloved dog has had some bad luck recently. He needed an MRI,two separate emergency vet appointments and several regular vet check ups. Trupanion has been amazing to work with. They are very responsive and quick to turn around claims no matter how large in price they are. I can't imagine where my puppy and I would be without Trupanion.
Insurer: Trupanion
By: Heidi
Milo Claim status
I just want to let you and the brand know that the level of service i got from you regarding my dog Milo was the worst i ever experience. No one in your company ever followed up with me and my wife regarding physical for Milo and Scooter for the new policy for 2017. Milo had an accident and hurt his leg and i am getting th run around on my two dogs i got from a rescue. i submitted a claim and after taking my payment for 17 months i get a (OH BY THE WAY)We do not have a Physical from either dogs and I stated that should of been said prior to taking my first payment 17 monhs ago so i felt cheated and robbed with Embrace We are thinking about going to a new company once this insurance get to its last 30 days. everything you stated prior to me accepting your insurance in 2015 was totally false and we are not satisfied with you Customer service Embrace team.
Insurer: Embrace
By: Gilbert
Well Worth the Money!
I am a huge fan of Healthy Paws Pet Insurance! I wish I'd known about them years ago, but am thankful that I've discovered them now. My sweet little puppy needed some emergency care recently, and I was thrilled to learn that much of it was covered by Healthy Paws! They even helped with the follow-up visits. They have a low deductible and very fair monthly fee! I've been raving about this pet insurance to all of my friends, encouraging them to sign up NOW! Thanks Healthy Paws!!!
Insurer: Healthy Paws
By: Melissa
I'm very happy with Embrace.
I had to change a lot of information on my policy at first and they were quick to do so and very friendly. I submitted two claims and within 2 weeks had both accepted and a check was on its way to me. I'm very happy with everything through Embrace.
Insurer: Embrace
By: Shanda
7 years later and still the best
Purchased this insurance about 7 years ago - the very first year our black lab had to have 2 knee surgeries and a hip replacement, they covered $10,000 of the procedures which was the maximum payout we had at that time (make sure when you sign up you have your vet examine your pet fill out the form that indicates no existing musculoskeletal issues - so if something happens later in life it's covered). They were unbelievably phenomenal and have covered follow up adequin injections which cost about $100 a month ever since (many companies even with continued coverage don't cover follow up items after the year the illness/injury occurred they claim it's pre-existing - this company has a pre-existing feature and allows coverage!!) along with anything else that goes wrong with our 2 rescues. I simply can't say enough, the best customer service I have ever experienced - I just wish they covered humans!!!!
Insurer: Embrace
By: Toni
Fantastic
Best insurance company I've ever worked with. They make it extremely easy in filing your pets claim and very quick in the processing of those claims. I would highly recommend them to anyone wishing to purchase insurance for their pet.
Insurer: Pets Best
By: Nick
Easiest insurnce claim ever!
My dog Lucy's stomach twisted (bloat) and she required emergency surgery to save her life. Everything happened so fast that I didn't really have time to think about the insurance. After a few days, after everything calmed down and Lucy was recuperating I went online to see how to submit a claim. It was all so easy. I am happy to report that Lucy is fully recovered and has a new leases on life! Thank you Embrace.
Insurer: Embrace
By: Tracy
Save your money instead
My dog ingested something that cause her to vomit, have diarrhea and drool excessively all in the space of a couple hours. Took her to the emergency vet where problem was indicated as gastroenteritis- possible toxin. She received treatment and after a few hours were sent home two medication. Total bill was $718. Vet submitted claim but PetsPlus claim they did not receive it so spend time running around to get copies of report, scan and email. When I received the results of my claim, they said condition was excluded from coverage. My dog is only one year old and over the eight month period that we were covered by PetsPlus we paid $512 in premiums. I could have saved that money and also avoid the hassle. My health insurer Sunlife is easier to deal with than these guys. I am sure some owners with pets having catastrophic illness value the coverage but for most people I don't think it is worthwhile. Best just to open a special account and put aside some money for vet care.
Insurer: Pets Plus Us
By: Richard
Great Price even Better Service!
Khloe my French Bulldog has been covered by Embrace since she was 3 months old and it was a great decision to use Embrace instead of another insurance company. I love the fact that you only have one deductible for the year . So many companies have one for each illness so if your dog gets sick, then injured and then has a different illness you have 3 separate deductibles. I also like the fact that last month when Khloe accidentally ate rat poison at a friends house I could race her to an all night emergency vet and know my insurance would still cover her. The only thing you need to be aware of is that it is much to make sure you have your claim forms with you or in your dogs folder at your vet, so the vet can fax them in to Embrace. This is much faster than taking the bill home, filling in the paperwork and then having to go back to the vet for them to fill in the diagnosis .Since pre existing conditions are excluded, I would tell everyone to buy the insurance the first day you get your new pup.
Insurer: Embrace
By: Abbie