216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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prompt, friendly, concerned
Our experience has been exceptional!We thank you so much for your timely response to our insurances claims. your claims processing app is AWESOME! Your response timefor processing and payment is unbelievably FAST! Your follow-up and CONCERN for our four legged family member means a lot! I am a true advocate for your services, and I let everyone I talk to about pets, know how wonderful you guys are!
Insurer: Healthy Paws
By: Mchael
I can't believe how good they are!
We have 2 dogs covered by Healthy Paws and we couldn't be more pleased. A month after signing up one of our dogs ate a whole bottle of pet meds. We rushed her to a 24 hour animal emergency room where they did blood tests and gave her anti-toxicity drugs and IVs, kept her over-night and then more tests... We had only paid in $70 in premiums and immediately we send in a bill for almost $1000. Surely they're gonna question this! Surely they're gonna say the bill was too high. (We DID take her to the equivalent of a hospital Emergency Room.) But within a week the claim was processed and we got back 90% (minus a $50 yearly deductible.) In the past we were with VPI and they would have paid about $150. MAYBE.. Over the 4 or 5 years we've had our dogs insured with Healthy Paws, they have ALWAYS been a pleasure to work with. You will not go wrong insuring through them.
Insurer: Healthy Paws
By: Billiam
Excellent Service
Claim was handle without any problems.
Insurer: Embrace
By: Patsy
The Best Out There!
Our pit-mix was diagnosed with autoimmune hepatitis in 2011, and since then has needed ongoing vet care, lab testing, and expensive immunosuppressants drugs. Healthy Paws has been with us every step of the way with the fastest claim service, and the best customer service anywhere. We have consistently received e-mails and calls just to check in on our boy, making our pet insurer feel more like neighbors. Over the years we have been fortunate to love many dogs, and have dealt with many pet insurance companies. As along as we have furbabies in our home, they will be insured with Healthy Paws. They are the best out there!
Insurer: Healthy Paws
By: Julia
Helpful and worth it
I've found this insurance to be helpful when a health even has come about with my cat. ASPCA has processed my claims in a timely manner.I feel a little more confident in getting care for my cat when I know I have the backing for ASPCA insurance.
Insurer: ASPCA
By: J
Awesome company!!
We adopted our dog Sprocket in Tucson, AZ while traveling in an RV. Included in his adoption fee, was a veterinarian statement attesting to his good health. We purchased insurance from Healthy Paws because we are retired and thought it would be better to pay a monthly fee rather than risk a large expense if Sprocket ever had a health issue. Due to his young age, I thought it would be many years or maybe never, when we would actually need to use it. I sure was wrong. As it turned out, he became ill and it was determined he had a congenital heart defect and would need surgery. Even though we have only had him a few months, he is the light of our lives and we would have incurred whatever debt that was necessary in order to save him. Thanks to Healthy Paws Pet Insurance though, that wasn't necessary. It only took a couple of minutes to submit my claim and they processed it in a very timely manner. They also personally contacted me to check on Sprocket's recovery. Awesome company!!
Insurer: Healthy Paws
By: Sandy
Not Happy Lately
Wait until next year English Bulldog. They were great in the beginning but when your insurance renews they might denied your claims. Citing that it's a preexisting condition.I am so upset with the service lately that I'm thinking about canceling but our cat is getting older. Every time I submit a claim it's denied because of a preexisting condition (grass allergy). We tore out our grass and put in pet friendly fake grass and our poor puppy's still itchy. She's on expensive prescription food and on a medicine called Apoquil now. She is doing great for the first time in 2 years. Of course, that vet diagnoses and Med claim was denied. They even denied a claim when she was stung by a bee and went into anaphylaxtic shock. Stating it was because of her grass allergy. They have been wonderful up until this year. Whats up Embrace?
Insurer: Embrace
By: Jacqueline
The very best pet insurance plan out there!
My pit bull mix was diagnosed with autoimmune hepatitis in 2011. The past 7 years have been filled with frequent vet visits, monthly lab tests, and a daily regiment of immunosuppressant and other drugs. Throughout this time, Healthy Paws has been there to pay our claims promptly, to provide incredible customer service, and to check in with us periodically to see how our boy is doing. That kind of oncern and customer service is unparalleled, and I know because over the course of my life I have dealt with numerous pet insurance companies! Just two weeks ago, our boy ruptured his left hind CCL, and is about to start a rehab program that will include underwater treadmill and acupuncture therapy, Again, Healthy Paws was there to answer questions about coverage, etc. We are grateful to have found Healthy Paws, and will continue to work with them as long as we have furbabies!
Insurer: Healthy Paws
By: Julia
Wonderful!!
Embrace was wonderful in dealing with my claim. I was impressed by the ease of submitting the claim and the almost instant follow-up that I received letting me know the status of my claim. Both the excellent communication and user friendly website make the process simple. Being in the medical profession myself and dealing with insurance companies on a regular basis I can honestly say you will never find a human insurance company (and possible pet insurance company) as helpful as Embrace!
Insurer: Embrace
By: Cody
Very happy with Embracs
I have an added wellness plan for my cat, Buddy. Embrace has always been courteous and prompt in approval and reimbursement. It's been that way for the almost three years that we've had Buddy. What more could I ask for? Great company.
Insurer: Embrace
By: Mark