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Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My dog ingested something that cause her to vomit, have diarrhea and drool excessively all in the space of a couple hours. Took her to the emergency vet where problem was indicated as gastroenteritis- possible toxin. She received treatment and after a few hours were sent home two medication. Total bill was $718. Vet submitted claim but PetsPlus claim they did not receive it so spend time running around to get copies of report, scan and email. When I received the results of my claim, they said condition was excluded from coverage. My dog is only one year old and over the eight month period that we were covered by PetsPlus we paid $512 in premiums. I could have saved that money and also avoid the hassle. My health insurer Sunlife is easier to deal with than these guys. I am sure some owners with pets having catastrophic illness value the coverage but for most people I don't think it is worthwhile. Best just to open a special account and put aside some money for vet care.
Insurer: Pets Plus Us
By: Richard
Great Price even Better Service!
Khloe my French Bulldog has been covered by Embrace since she was 3 months old and it was a great decision to use Embrace instead of another insurance company. I love the fact that you only have one deductible for the year . So many companies have one for each illness so if your dog gets sick, then injured and then has a different illness you have 3 separate deductibles. I also like the fact that last month when Khloe accidentally ate rat poison at a friends house I could race her to an all night emergency vet and know my insurance would still cover her. The only thing you need to be aware of is that it is much to make sure you have your claim forms with you or in your dogs folder at your vet, so the vet can fax them in to Embrace. This is much faster than taking the bill home, filling in the paperwork and then having to go back to the vet for them to fill in the diagnosis .Since pre existing conditions are excluded, I would tell everyone to buy the insurance the first day you get your new pup.
Insurer: Embrace
By: Abbie
non payment
My dog had an operation last month and ASPCA wouldn't pay for anything!! They claimed that the condition was found before the beginning of this year's coverage. I have to eat about $1300 worth of treatments. I have never ever missed a payment, in fact, the monies come out of my checking account each month. I would never recommend this insurance to anyone ever.
Insurer: ASPCA
By: Marlene
Glad I chose ASPCA
I always worked for a veterinary hospital so I never needed insurance for my own pet but deal with clients' insurance. Now that I am no longer in the industry I had to choose an insurance plan for my pets and I am glad I chose ASPCA. They offer good plans, easy access and settled my claims quickly. Most important of all their staff is top notch. I have never received anything less than the highest quality customer service!
Insurer: ASPCA
By: Kathleen
Being a responsible pet parent
Adopting a pet brings with it the responsibility of providing good medical care which, as we all know, can be very expensive. I used to think pet insurance was not a good investment. Then I had a cat with cancer. It took me three years to pay off the $3,500 bill. Ever since then I have had all my pets insured. When another one of my cats had inflammatory bowel disease I was able to provide her with excellent care knowing that I would have some help with her medical expenses. Recently I took my 9-year-old cat, Charlie, to find out that he had a UTI. The blood tests, urine samples, and antibiotics were costly. In addition, while he was there he was found to be in need of dental treatment which included extractions. The money for all his treatment was not in my budget, but was necessary to restore him to the healthy cat he has always been. I knew I would receive help with those expenses and that was a very good thing when two weeks later my other cat had to be treated for an eye infection. I have had my cats and dogs insured through ASPCA for a number of years. Although I have been lucky enough for most of my animals to be healthy and need only regular preventive care, the few times when more care was needed it has been a great relief to know that I could provide whatever was needed. My claims have always been handled quickly and the people I have spoken to at ASPCA have all been wonderful, especially when humane euthanasia was necessary. I will continue to insure my fur babies through ASPCA.
Insurer: ASPCA
By: Lynn
Wouldn't be without it.
After my 12 year old Golden passed away and one day of vet bills ran about $1500, I decided to get pet insurance for my elderly cat. Within a year he began to go downhill rapidly and once again the bills were piling up. That time, ASPCA insurance helped me to recoup most of my out of pocket expenses. Now, with another elderly dog who has lots of stomach issues, pet insurance is helping me to make sure this dog has the best of care without worrying that I won't be able to afford it.
Insurer: ASPCA
By: Peggy
Affordable basic policy
This is a straightforward, basic policy that gives good peace of mind- my cat had an asthma attack and I needed to bring him to the animal ER. Knowing I may get some reimbursement is quite comforting, even with a basic plan. Being able to afford to treat my cat eased a stressful time. Plus, the online user interface is really easy to use.
Insurer: ASPCA
By: Jen
Get insurance!
My cat was recently hospitalized for Pancreatitis, a common but sometimes life threatening condition. I was able to hospitalize her with no questions as to whether I could afford it or not. All I had to worry about was getting her the medical treatment she needed! Healthy Paws is always quick with their reimbursement checks, sometimes a little longer with large checks but who cares. Animals still have medical issues just like us and we should never have to choose between your pet's health and your wallet. So GET INSURANCE!! Get Healthy paws because they have wonderful coverage!!
Insurer: Healthy Paws
By: Chelsy