217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You guys are the best.
You guys are the best. We love you. Money is only one of many factors now that we need to take into consideration when deciding what care is best for our dog, not the only one.
Insurer: Trupanion
By: Arlene
Best insurance for my dogs.
The ASPCA is more than an organization that helps save helpless animals. They do much more than most people realize. I am forever grateful to know that they are there, from your the first day your wonderful pets come into your life, until they day they must leave us. Thank you for your compassion and understanding during good times and the diificul times.
Insurer: ASPCA
By: Ana
Best insurance for my dogs.
The ASPCA is more than an organization that helps save helpless animals. They do much more than most people realize. I am forever grateful to know that they are there, from your the first day your wonderful pets come into your life, until they day they must leave us. Thank you for your compassion and understanding during good times and the diificul times.
Insurer: ASPCA
By: Ana
Working with Embraced is easy
Our dog Maggie is over 10 years old. We're grateful we have insurance through Embrace. It's so easy to work with them. I just fill out a claim form, scan it in along with the bill from the vet, and upload it. Easy. Then I pretty much forget about it and then the check arrives. If I have a question, or a problem, I can send Embrace a message and they almost always get back to me within 24 hours. I highly recommend Embrace.
Insurer: Embrace
By: Saul
SO glad I have my Healthy Paws policy!
Healthy Paws kept my mind at ease while dealing with my dog's critical and unexpected health issues. It was distressing enough when I discovered my five year old lab had two bum knees and would need two expensive surgeries as well as months of recovery and rehab to get her back to her old self, but during pre-op when she was discovered to have a critical auto-immune disease I was in tears at the very real possibility of losing her. My Healthy Paws insurance policy allowed me to focus on providing the best care for my fur baby instead of having to make difficult and heart-wrenching decisions based on finances. Thanks to Healthy Paws and a team of amazing veterinarians and their staff, my dog is alive and on her way to good health again today. If that's not reason enough to convince you to get a Healthy Paws policy, here are my observations in my extensive claims submittals over the last several months: - Their rates are competitive. In getting quotes from some of the best rated pet insurance companies, I found the best bang for your buck in terms of coverage vs premium rates from Healthy Paws. - No pre-approvals are needed for claims. Initially this worried me to get no paperwork in advance that explicitly said how much would be covered, but the claims adjusters are familiar enough with common injuries and diseases to explain what will be covered if you're willing to make a phone call. And, anyhow, in times of emergency, the last thing you want is a to need a pre-approval. - A SURPRISING number of my dog's expenses were covered, including mobility harnesses and slings needed to carry her post-surgery and massages to help ease her pain, most of which required only invoices and no medical notes or disputes from her veterinarian. And if that's still not enough to convince you, here are some numbers: - I currently pay <$40/monthly in premiums for a $250 deductible plan with 80% coverage - This year so far (with only one surgery down), I've paid ~$3200 out of pocket while Healthy Paws paid ~$9500. Granted, with all of her ongoing issues, I fully expect these rates to increase, but that's just how insurance works and for now have no regrets about my Healthy Paws policy except that I didn't opt for higher coverage.
Insurer: Healthy Paws
By: Susan
great experience with a truly professional co.
everything was done with care and quickly
Insurer: Embrace
By: Louise
Exceeded my Expectations
I have only submitted one small claim but was very pleased with the process as it is very customer-centric and personalized.
Insurer: Embrace
By: William
10 Stars!
10 stars all the way! My dog has had a couple of emergencies that have been very expensive. When looking for pet insurance... what are we looking for? A company who has an easy way to submit claims and who handles them efficiently A company who has great customer service, with live empathetic people on the other end of the line A company who isn't out to screw you over and issues you a check easily after an ordeal A company who doesn't raise your premiums astronomically every year Bonus- a company who follows up with you to see how your little fury beast is doing after a health crisis. HEALTHY PAWS is for you!! I am not someone paid to do this- I am doing this because my dog has had a couple of life threatening emergencies and Healthy Paws was there every step of the way-checks issued within a week of claim processing, with no scrutiny and nice follow ups to see how he's doing. What you see is what you get-they are an honest company who cares about you and your pets! It's like the Nordstrom of Pet Insurance but with reasonable premiums. I do suggest getting coverage with a low deductible- in the end, I think it's worth it. Sign up! Do it!
Insurer: Healthy Paws
By: Erika
Awful Service - don't return messagesand don't pay
I have used this service for about 3 years. I tried to cancel once, but was called and convinced to keep it at a lower rate. The very first claim I make was for an anal gland abscess in my dog. I submitted the claim with all the proper paperwork and it took about a week, but they got back to me and said it would be a week or so, but may be a couple of weeks since it was the first claim. Fast forward to a month later, and still nothing. I even got a customer satisfaction survey from them asking about my claim experience. I was so frustrated with this time delay that I sent a rather harsh email back to them, telling them I would be canceling my service once the claim was settled. Two weeks later and still nothing, so I go to check my account online and see that I've been locked out and need to call customer service. I then email them to cancel my account, stating that I will not pay any more premiums and to cancel immediately. The next day, I get charged for the next premium, and still no response to any of my emails. This company is like any other insurance company, trying to get away with as much as possible to not pay. I'm thinking it's kind of fishy that I told them I would cancel once I heard about the claim, and they stretched it to the next premium payment (and I still haven't heard from them). AVOID this company.
Insurer: Trupanion Canada
By: Matt
Worried, but then Relieved
We have never had Pet Insurance before. We decided to get on our Young 2 yr. Old boy Sphynx, after our oldest(12 yr.) boy Sphynx passed away(old age).. We had our first Claim a few weeks ago, small claim (under $200).. First time filing, They requested records from Vet. which they informed me of, I was a bit irritated, as I did every precheck they requested as to no wait period, etc. but I did understand, they want to review records, after all, they are the insurance company, as any insurance comp. would. It took a few weeks, but the claim was paid as outlined.. Pets Best did inform me every step of the way, from when they received claim, to requesting records, to a detailed explanation of claim being paid. What more could you ask for from a company. I didn't know what to expect from a Pet Insurance company.. But I can say Pets Best relived me of my worries, and I feel better that I chose Pets Best ( I spent a couple weeks reviewing companies)as my boys insurance carrier. If you have never had Pet Insurance (like me), and are considering, then give Pets Best a honest look at.. To this point, they have been outstanding. And I also recommend spending the extra money at your Vet to have your Pet fully checked and screened so that you don't have a wait period, its helps on the Insurance, but most important, its piece of mind for you and your Pet... I want to thank Pets Best for a great first impression.....
Insurer: Pets Best
By: Dennis