154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 27, 2025

Awesome Company

I’ll keep it short. Enrolled my boy at five months old, he’s now almost 7. In his short life he’s had two ER visits and a lifetime of asthma, requiring not-cheap meds. Healthy Paws has completely lived up to their promises. Of the $3300 I’ve put into ER visits I’ve gotten my covered 90% back without questions, and my boy’s asthma meds, which these days cost me $175 every two months, are 90% reimbursed after my deductible, again, no questions asked. The best part - I’ve not had a single claim take more than 24 hours to be approved and I get my direct deposited reimbursement the next day. After 6 years I’m so far ahead they’ll be in effect paying my premiums for another few years before they will sniff making a profit from me. Bad for them, good for me. I can’t describe how not worrying about the cost of vet visits for illness or injury is much less stressful knowing I’ve got these guys behind me. Having an unhappy critter is bad enough. These guys take the financial stress completely away.

Insurer: Healthy Paws

Veterinarian: Clare Eddy Thaw Animal Hospital

By: Mitchell

Useful
Verified March 27, 2025

Claims are processed quickly

Claims are processed quickly, and I’ve always had a smooth experience with them

Insurer: ASPCA

By: Gustavo

Verified March 27, 2025

Ease of application

It was easy to apply for my pets coverage using the website. I feel the description of the coverage was helpful in deciding what plan I wanted to sign up for.

Insurer: Nationwide

By: MJ

March 27, 2025

First time submitting a claim.

This is the first experience with the process of pet insurance and thought it would be a good investment in my pets future and my bank account. The customer service is great and the website is easy to navigate as well as affordable prices. All of those attributes have led to a 5 star review. I've had to unfortunately, submit my first claim. So, we will see how that process transpires. Hopefully another great review will follow this one after this process has concluded.

Insurer: Embrace

By: Nicole Martinez

March 27, 2025

Great Insurance for pets

Great Insurance for pets. Affordable, easy to use, excellent customer services.

Insurer: Embrace

By: michelle dubois

March 27, 2025

I just read another negative review and…

I just read another negative review and am glad there are people who speak the truth. I’ve been quite disappointed with Fetch Pet Insurance. Whenever you reach out with concerns, the response is always the same: “We understand your frustration, but it’s in our terms and conditions.” They offer to help, but in reality, it feels like they don’t really care. After someone posted a negative review, I again noticed an influx of positive reviews right away from users claiming to be extremely satisfied, which feels suspicious given my experience and experience of others.

Insurer: Fetch

By: Guyana

March 27, 2025

The most horrific experience.

The most horrific experience I’ve ever had with any insurance company. (you know that’s saying a lot) When our cat passed, I called Embrace to cancel. “I’ll need some information…” Info given. “Please hold while I pass you on to a special team that can help you.” “Hi how can I help you?” Repeat ALL info. Again. The next day, a survey in my email asking WHY I CANCELLED… BECAUSE OUR CAT DIED. Let’s rub it in, let’s ask again and again, let’s express some fake sympathy with a “special team” that doesn’t know anything and repeats the same questions over and over. Then let’s ask WHY you cancelled insurance on your dead cat. Pay attention people. Just a little. It’s not that hard to get this stuff right. All you have to do is LISTEN. Is there a zero-star option?

Insurer: Embrace

By: Stefanie Somers

March 27, 2025

Sorry for the delay in writing this

Sorry for the delay in writing this. Amanda H was an exceptional listener, knowledgeable, and helpful.

Insurer: Fetch

By: Patrick

Verified March 27, 2025

Great service and fast turn around for…

Great service and fast turn around for a huge bill when my doggie was hit by a car. Thank you

Insurer: Spot

By: Viva Jester

March 27, 2025

With adopted dogs previous records and…

With adopted dogs previous records and previous existing conditions are a big question. So far, with our 2 adoptees who went to a Vet upon adoption and cleared for med issues, we've had a positive experience with claims.

Insurer: Embrace

By: Deb

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