217,169+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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fast claim service better commuication
The process of the claims has been faster lately. Easy to file via e-mail with attachments
Insurer: ASPCA
By: Ted
Great insurance
This is the first time having pet insurance and so far embrace has been extremely helpful. I have had my dog for almost one year and have already filed two claims. The first incident was when the puppy was 4 months old and possibly ingested something causing her to seize and go temporarily blind resulting in a $700 emergency hospital visit. Filing through embrace was very easy, I filed out a form online and they contacted my vet. I was fully reimbursed according to my policy payback. Definitely plan to continue and would highly recommend.
Insurer: Embrace
By: Jenn
High stress situation made easily more manageable
I've been a Healthy Paws customer for a while now, but over the holidays submitted my first claim -- In general, their customer support has always been great, but in the time of crisis with one of my animals, Healthy Paws made the process easier than the vet's office did. I was able to submit my claim via the mobile app without any trouble, and all my home vet had to do was send a quick email. After the claim was submitted, the process was so incredibly easy - customer service was on top of everything, notified me when documents were received, and when they were beginning to process the claim. The turn around on everything was just as smooth, and they got me a itemized sheet of my coverages and a reimbursement check promptly. I'm so glad I have Healthy Paws as my pet insurance; it's helped a lot in an otherwise unpleasant situation.
Insurer: Healthy Paws
By: Catherine
Refused to Pay
This is one of the most difficult insurance companies I have ever dealt with. Have been insured for some time and when finally came to pay at claim, they wanted an inordinate about of past medical information, not even related to the current illness. My vet said they would pay well, but she was wrong. Now, after over $1200 in vet bills, I get nothing because my vet would only release info to us and was not convenient for me as a busy physician. Otherwise, it was okay
Insurer: Embrace
By: Keith
EMBRACE IS WORTH EVERY PENNY
Last year my 6 year old Rottie suddenly began limping. She was diagnosed with immune mediated poly-arthritis and lymphoma. Her prognosis was not good. The also has 2 prior ACL surgeries. This was a complicated diagnosis but Embrace reviewed all the medical records and the specialists' opinion and did cover all expenses. Very compassionate and caring company. They also covered the acupuncture and holistic vet. My dog is still doing well!
Insurer: Embrace
By: Cheryl
Great Insurance and Customer Service
After comparing pet insurance companies and other policies offered, I was thrilled to find Figo. I love that you can customize your plan in order to have an affordable premium, and the coverage is superior to other plans out there. The customer service representative was very helpful and took time to thoroughly answer all my questions. It's so good to know that my two little dogs now have insurance coverage as they get older.
Insurer: Figo
By: A. Tucker
Healthy Paws is the best!
I got Healthy Paws insurance a few months after adopting my dog, Francis. I reviewed numerous pet insurance companies and decided HP was the best and most trustworthy. I'm so glad I did because about a year after adopting Francis, he was diagnosed with mast cell cancer. Without insurance, I simply would not be able to pay for his treatment. HP has provided great customer service and they have reimbursed his treatment costs within the limits of their policy. I am really thankful for Healthy Paws!
Insurer: Healthy Paws
By: gret brit
Very helpful and friendly!
I had a lot of questions and they were happy to take the time to answer them. They helped me pick the right plan for me along with my options for the future.
Insurer: Figo
By: Kelly Petersen