217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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was not happy
I had only owned my dog for a little over a year. The dog had a wellness exam right after taking the Embrace policy. The dog had just turned 6 years old when she got cancer. She was not due for any other tests, vaccines, etc prior to this. Embrace continued to ask for medical records even though they already had what existed from me. I sent e-mails explaining and called numerous times trying to explain there are no other records that I have access to, you have everything. I continued to just get the same scripted mumbo jumbo and they acted as if I was lying or trying to cover something up. My poor dog was barely six and had a terminal form of cancer. Everything progressed so quickly it made my head spin and then to feel as if the insurance I counted on might not pay on a technicality was too much to take. Also when I took out the policy the person on the phone advised it was unlimited coverage, however failed to advise over the period of a lifetime. Then I find out that my dog was only covered for $15,000 per year and that is the maximum that Embrace offers. This too low, especially with catastrophic illness such as cancer, I used up almost $10,000 within a few weeks. If my dog would have lived I would have had to pay out of pocket because the treatments would exceed $15,000 quickly. The overall experience was not very pleasant.
Insurer: Embrace
By: Lynn
Highly Ethical
I've been a Pets Best customer for at least ten years. Every time I've had a claim, they have paid exactly what the policy states. They also tend to process claims quickly and get your payment to you fast.
Insurer: Pets Best
By: Julia
Embrace Has Been Great!!!
I have been extremely pleased with Embrace. Our dog had to undergo unexpected knee surgery, and it was such a relief not to have to worry about being overwhelmed by the expense at such an emotional time. Embrace has been very good about acknowledging our claims, sending email confirmations, and then reimbursing. Also, the submission for claims is really quite simple, which is another relief!!I highly recommend Embrace pet insurance--well worth it!! Thank you!!!
Insurer: Embrace
By: Rebecca
Quick claim and great staff.
I am a happy customer who did not know that my deductible was $500., I thought it was $1,000. That being said once I became aware of the lesser amount I put in a claim and the process was simple and I was pleased. I found the staff great to talk with and informative.
Insurer: Trupanion Canada
By: Shakti
Quick claim and great staff.
I am a happy customer who did not know that my deductible was $500., I thought it was $1,000. That being said once I became aware of the lesser amount I put in a claim and the process was simple and I was pleased. I found the staff great to talk with and informative.
Insurer: Trupanion
By: Shakti
Great job, Embrace!
Embrace did an amazing job paying my claim for my Welsh Corgi when she had to have dental surgery. Very easy process, vet submits the claim form and Embrace reimburses you.
Insurer: Embrace
By: Lauren
Fast, Easy, Great Pet Insurance
I've had healthy paws since I got my 4 year old Maltipoo, Kirby. It's been such a relief to have through his life for small incidents here and there that add up quickly. Over the holidays he ingested something and was hospitalized for 3 days and had to have a procedure to have it removed. The following week he ruptured a disc and had to have emergency back surgery. He spent another 5 days in the hospital following the surgery. Needless to say, the bills were huge. I submitted the claims to healthy paws right away. They were processed within 2 days & the checks came the following week. Healthy Paws is reliable, fast & easy...all of the employees have been kind and helpful. I never would have guessed my young dog would have had so many expensive health issues. I absolutely recommend Healthy Paws to any pet owner!
Insurer: Healthy Paws
By: Kay
Prior To Surgery I Phoned And …
Prior to surgery I phoned and was told that procedure would probably be covered. So we went ahead.
Insurer: Pets Best
By: Lynn