217,732+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This Was Just A Routine Claim …
This was just a routine claim for medication, so there is nothing much to report. I do like how easy it is to upload the needed claims information.
Insurer: Pets Best
By: Kathy
It Was Very Easy To Submit The…
It was very easy to submit the claim and the claim was processed quickly and payment made promptly. Very satisfied with the process. Thank you!
Insurer: Pets Best
By: Tameika
As Cesare Gets Older, He Needs…
As Cesare gets older, he needs more medical care. Knowing insurance will cover some of it is a major help.
Insurer: Pets Best
By: Sandra
I Fax It In And Then You E-Mai…
I fax it in and then you e-mail me back/ received and I get a fast response from you. It usually takes 3 days to week to have you deposit in my bank. Only once you need more information which was fine.
Insurer: Pets Best
By: Carol
Juno Started To Act Extremely …
Juno started to act extremely restless. When she wouldnt settle down I took her to the emergency vet. She had GDV (bloat). The doctors had to puncture her stomach with a needle to dispel the gas build up and do emergency surgery. I knew this would be expensive and had the peace of mind that Juno was covered by Pet"s Best Insurance. The insurance covered most of the bill. It was a great help to me. "
Insurer: Pets Best
By: Evelyn
Do not get this Insurance!!!
First off, Pets Best is so unfair. I'm very disappointed and would not recommend this insurance to anyone that I know. They're better off getting a credit card and paying that off instead. I was denied a refund supposibly to "pre-existing conditions" which is not those circumstances. We took our dog to the vet before we knew what was wrong with him, they first told us it was digestive problems so we paid for meds and they didn't really help him. Then we switched vets because we didn't believe they were giving us the right information. Then we do bloodwork and x rays.... still Nothing! We then sign up for pet insurance expecting the worst cast scenario since we still do not know what was wrong with him he had just been acting different. So we finally go to a specialty office and pay for the MRI which then tells us what is wrong with our dog, Which would mean this wasn't a pre existing condition if we just found out ourselves what was wrong with him. We then proceed to go on to do surgery, which we haven't even filed that claim yet because we didn't even get our first claim to start with! Plus losing 51$ a month to your insurance that is doing nothing for us. So A) we're out thousands of dollars and B) we're paying monthly for something that doesn't even help us! not even $1 dollar in refund. I'm so un happy that you guys send the wrong message that our pets are your family.
Insurer: Pets Best
By: Cassandra
Wonderful
Having this insurance has saved me so much in bills, it's a great service. The customer service is absolutely fantastic, the people seem to really care. Nothing but good experiences!
Insurer: Trupanion Canada
By: Genevieve