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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Signing up was easy and fast
Signing up was easy and fast, finding additional information was easy. The quick adjustment of the premium when changing the deductible was nice.
Insurer: Trupanion
By: Rhonda
I received great care and had all of…
I received great care and had all of my questions answered.
Insurer: Trupanion
By: Gail
Very helpful and informative.
Very helpful and informative.
Insurer: Trupanion
By: Mary
I am disappointed that I have not been…
I am disappointed that I have not been able to sign in to my account.
Insurer: Trupanion
By: Mary
Communication and Rising Costs
This company has become harder and harder to contact. When you do reach an agent, they are very nice and helpful. Over time, the rates have continued to increase.
Insurer: Embrace
By: Kristi Cameron
Great Customer Service
We had an excellent conversation with representative regarding pet insurance for our dog.
Insurer: Pumpkin
By: customer
Excellent live help is a phone call away
I was a bit confused when I tried to sign up on-line for the "first month free offer" but I called and received excellent help from a live, friendly person.
Insurer: Trupanion
By: Jerry T
HORRIFIC
HORRIFIC. I have been a customer since the petplan days (which was acquired by Fetch by Dodo and now is Fetch). My insurance has just DOUBLED. Went from $80 to $170 OVERNIGHT. NO explanation other than a new underwriter. THIS IS ABSOLUTELY outrageous, ZERO response from Fetch customer service, no explanation.
Insurer: Fetch
By: Emily Gross
Claims were processed promptly and I am…
Claims were processed promptly and I am happy with the result.
Insurer: Fetch
By: Robyn Beagle
Great job you are the best
Great job you are the best
Insurer: Fetch
By: Chris Incorvaia