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BEST PET INSURANCE BY FAR!!
When we adopted our Zoe at 12 weeks, we had no idea she'd have so many health issues. In the past 10 months that we've had her, she was diagnosed with 3 major illnesses...2 of which will eventually need surgery. She also had 3 different emergencies. Healthy Paws covered EVERYTHING minus the things clearly stated they wouldnt. This makes things so much less stressful and makes us comfortable with the medical decisions we make regarding zoes care. For what they cover, its worth every cent we pay monthly. I cannot say enough good things about them and the customer service is TOP NOTCH!
Insurer: Healthy Paws
By: Lisa Scafariello
Thank you
Would and have told everyone I know about trupanion
Insurer: Trupanion Canada
By: Lisa
Thank you
Would and have told everyone I know about trupanion
Insurer: Trupanion
By: Lisa
Trupanion
Trupanion is the best insurance by far. The personnel are knowledgeable about the products they offer, and are kind, compassionate and professional and truly care about the pet's and the pet parent's they serve. The prices are affordable and tailor each policy to the needs of each pet, on an individual basis. I highly recommend Trupanion to friends and family and anyone seeking pet insurance.
Insurer: Trupanion Canada
By: Sherry
Trupanion
Trupanion is the best insurance by far. The personnel are knowledgeable about the products they offer, and are kind, compassionate and professional and truly care about the pet's and the pet parent's they serve. The prices are affordable and tailor each policy to the needs of each pet, on an individual basis. I highly recommend Trupanion to friends and family and anyone seeking pet insurance.
Insurer: Trupanion
By: Sherry
Highly Recommend
I used to have another pet insurance with another company and Healthy Paws is definitely much better. It is affordable. I love the unlimited lifetime coverage. A 90% deductible is the highest deductible I have seen compare to other pet insurance. Submitting claims is super easy and I get my reimbursement check(s) right away. Although I wish they would cover preventative services as well (i.e. vaccinations, etc.) I still highly recommend Healthy Paws Pet Insurance to anyone looking for insurance for their furbabies.
Insurer: Healthy Paws
By: Chona
Great turnaround time.
Great customer service, received a call about my dog to see how he was. After his tests. My own doctor doesn't call me... fabulous!!
Insurer: ASPCA
By: Jody
Delays Delays Delays
I signed up with Trupanion last November for my two senior dogs. One dog had a UTI within the 18 month prior window, so I am aware that any UTIs are considered pre-existing and will not be covered. That same dog ended up having to be admitted as her blood work returned abnormal kidney values, suspected kidney disease or addison's disease. Upon further tests, they found a blockage in her ureter causing urine backup into her kidney, which was then causing it to fail. This required surgery as soon as possible - quoted at 10k. Surgery was scheduled for 11a the following day, and required pre-approval from Trupanion as the vet agreed to have them pay directly to them. 12pm days of surgery rolls around and still no word. Turns out they were trying to relate her issue to the UTI, therefore not covering it. After multiple phone calls, my vet was able to push the request through and they approved. Surgery costs were to be paid directly to vet and any cost other than surgery (her stay of 5 days) I had to pay out of pocket and that would be paid to me. This was almost 3 weeks ago. They have not paid my vet and they have not paid me for my portion (6k). When I call to ask for an update, I get the same answer, that they are waiting on urine analysis results from my vet at the time of admitting. AGAIN trying to tie this to a UTI that was non-existent. I've spoken to three vets and all of them are dumbfounded as to how this is even a question with them.
Insurer: Trupanion Canada
By: Maude
Delays Delays Delays
I signed up with Trupanion last November for my two senior dogs. One dog had a UTI within the 18 month prior window, so I am aware that any UTIs are considered pre-existing and will not be covered. That same dog ended up having to be admitted as her blood work returned abnormal kidney values, suspected kidney disease or addison's disease. Upon further tests, they found a blockage in her ureter causing urine backup into her kidney, which was then causing it to fail. This required surgery as soon as possible - quoted at 10k. Surgery was scheduled for 11a the following day, and required pre-approval from Trupanion as the vet agreed to have them pay directly to them. 12pm days of surgery rolls around and still no word. Turns out they were trying to relate her issue to the UTI, therefore not covering it. After multiple phone calls, my vet was able to push the request through and they approved. Surgery costs were to be paid directly to vet and any cost other than surgery (her stay of 5 days) I had to pay out of pocket and that would be paid to me. This was almost 3 weeks ago. They have not paid my vet and they have not paid me for my portion (6k). When I call to ask for an update, I get the same answer, that they are waiting on urine analysis results from my vet at the time of admitting. AGAIN trying to tie this to a UTI that was non-existent. I've spoken to three vets and all of them are dumbfounded as to how this is even a question with them.
Insurer: Trupanion
By: Maude
Great service, fast payment
Our puppy got very ill. When I saw the estimates, I was concerned for her health, but also for the bill. The team confirmed that we were covered and setup direct repay to get the payments processed even faster. The submission process was simple, and the status was very helpful. ASPCA is highly recommended! Especially liked the follow-up on the puppy's health. It was very kind as well.
Insurer: ASPCA
By: JF