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SO IMPRESSED!
In November 2016 I got a puppy.....and decided to check into dog insurance and boy oh boy was I lucky that I did.....fast forward 3 months and my puppy had to have surgery to the tune of over $5k! Thank God for Embrace Insurance. Not only did they cover the majority of the cost, they actually reimbursed me quickly. They communicated with me during the process and are TRUE to their word! I'm telling EVERYONE about the incredible coverage with Embrace! Do yourself a favor, sign up!!!! Don't wait until something bad happens, be prepared!
Insurer: Embrace
By: Shannon
Disappointed in the lack of service and follow-up
I submitted a claim on my accident policy in December 2015 when my dog was limping after being out playing. I was told after a couple of months that more information was needed so I obtained that from the vet and submitted it. No follow-up has occurred beyond April 2016 when I called once again. The company did not reach out to me. The claim was not filled and no explanation has been given. The possible return would have been about $300 which I didn't think was very big. I also have had 3 pets insured with this company for 3 years with no other claims so I will be switching providers. I could not be more disappointed in this company. The only nice thing I can say is that they have lovely graphic design on their plan packages.
Insurer: Pets Plus Us
By: Yazmin
Great customer service and fast claim handling.
First part of my rottie' s exam has already been reimbursed. Up coming claims for treatment for her condition has been discussed and has been approved. Very pleased with this insurance plan so far. All representatives have been very polite and accommodating.
Insurer: ASPCA
By: Nadia
Healthy Paws is Invaluable to Me and my Dog's Life
I always maintain that my best decision in life was getting my loving bullmastiff, Semi (pronounced Simmee). When you adopt a bullmastiff, it goes with the territory that major issues like torn CCLs, back problems, and hip dysplasia are all, most likely, in your future. But I still did not make the decision to get insurance, thinking the monthly fee would not be worth it. Fast forward a year and half of ownership and one $500 vet bill later, I decided pet insurance was the way to go. The second best decision in life was choosing Healthy Paws as my pet insurance, because sure enough, a month after my waiting period ended, Semi jumped off the bed and tore her CCL. Due to a misdiagnoses from a vet, we didn't end up fixing her first left until six months later. But that was not a problem with Healthy Paws, they worked with me the whole time. Semi's size automatically puts her in the TPLO surgery category, and only specialist vets would do. So despite having waiting a bit to fix her leg and having to see a specialist, Healthy Paws, paid for the surgery and all follow-up medications. I had my reimbursement check within one week of submitting her full medical records and the surgical bill. I was very impressed. However, even though Healthy Paws had already been a tremendous asset to mine and Semi's life, when they calming took my worried phone call about covering leg number two, six weeks after the first surgery, they became invaluable. They were more than willing to cover the second surgery, since they had covered the first, and helped me through the whole process. They even went as far as sending me an email after my second claim personally asking how she was recovering since she had, had two major surgeries. With Healthy Paws Insurance, you are not only getting help financially, but you are getting a support system to provide the best care possible for your pet. I cannot say enough about how wonderful they truly have been to us.
Insurer: Healthy Paws
By: Beth
relief and gratitude
I honestly wouldn't be able to have a dog if it wasn't for Embrace, I just don't have the padding in my bank account to be able to bounce back from expensive medical surprises without incurring more credit card debt than I can handle. I am grateful that Embrace covers so much, and does so simply and efficiently. I also appreciate that it feels like a small enough company that if you write to someone they actually write you back themselves, and if you call to speak to a real human without having to wait on hold for a really long time.
Insurer: Embrace
By: Jules
what a change
I had worked with another company only to be given the "run around"; tried to get payments from them which were totally justified. No response, just took our monthly fees. Now they are in trouble with the State of Michigan Insurance system for this. The opposite experience with Embrace, recommended by USAA. Courteous, pleasant and pays on time. Great! 4 stars!
Insurer: Embrace
By: Richard
Amazing
I could not be happier with the fabulous insurance provided to my 4 pups through Embrace. They are genuinely the BEST. The customer service, prompt claim turn around on top of tremendous insurance coverage is just amazing! I highly and often do recommend Embrace Pet Insurance.
Insurer: Embrace
By: Dee
Great experience with Embrace
My dog ruptured a ligament in his knee and had to have surgery to correct the conditions. The surgery was done quickly so I didn't have time to consult with Embrace prior to it. My vet submitted the claims and Embrace quickly reviewed and sent me reimbursement checks before the payment was due on my credit card. The offer a great website to check claim status and their customer service was outstanding and prompt.
Insurer: Embrace
By: Vicki
pleased with aspca plan.
Pleased they are my carrier. Two claims in past four years.one over $2500.00 One over $1300. Paid promptly. i really like the online claim filing.
Insurer: ASPCA
By: Eddie
Embrace Review
I have been a member with Embrace for almost 6 years. The process for submitting claims and receiving reimbursement has been 100% hassle free and timely. I highly recommend Embrace to dog owners who are looking for a good pet insurance company that is trustworthy and reliable.
Insurer: Embrace
By: Lindsey