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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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ASPCA website is easy to navigate.
ASPCA website is easy to navigate and sign up for different Coverages. I have had one Cat for five years with the company and they have been great on the reoccurring cost of an ear infection!! Monthly payments are minimal. I just adopted a four month old Kitten and just enrolled her on a new plan.
Insurer: ASPCA
By: Donna Little
Very easy and the most affordable plan…
Very easy and the most affordable plan out there
Insurer: MetLife
By: Criss
Easy use
Submitting a claim was easy and straight forward. Also quick action in finishing the claim
Insurer: ASPCA
By: Russel Clark
Hannah’s Eye Injury
Hannah hurt her eye in my backyard and gave herself a corneal ulcer. I hadn't had to file a claim so I called PetsBest and they were super nice and explained the process. The customer service reps have great customer service and are super nice and helpful. Thank you."
Insurer: Pets Best
By: Cathy
Love Pets Best
Pets Best saved my cat’s life during a fright filled time and I am eternally grateful. Lovely customer service. Lots of claims, no hassles, no surprises, just a smooth easy process. Pets Best gets my highest recommendation.
Insurer: Pets Best
By: Liz
Filing a claim was incredibly easy
filing a claim was incredibly easy
Insurer: Spot
By: SL
Easy to use app
Easy to use app. Pretty fast claims and love the feature of being able to chat with a vet and zelle deposit.
Insurer: MetLife
By: JAMIE L
Pets Best - Pleasantly surprised!
I've carried pet insurance for many years and this is the first time I've filed a claim so I wasn't sure what to expect. One of my dogs had an accident which resulted in multiple vet visits including referrals and major surgery. Submitting claims was super easy. The review and payment process was fast and Pets Best kept me informed throughout. Dealing with them was a great experience. Highly recommend!
Insurer: Pets Best
By: JUDITH
Every interaction from phone calls to…
Every interaction from phone calls to claim submissions has been seamless. The customer service agents have all been extremely helpful and professional. Getting this policy for my pet was one of the best decisions I could have made
Insurer: MetLife
By: KATHY TUCKER
Amazing Customer Care
"Thank you for taking care of us during a terribly difficult time. After loosing our beloved Chewy due to a misdiagnosis and a week in the pet hospital, Pets Best made the reimbursement process simple. They also sent a very sweet condolence card. We are very pleased with the customer care!"
Insurer: Pets Best
By: Ilene