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Socks - 1st vaccines
Socks is a rescue kitten from eastern Kentucky. When I found her, she had a bad back leg and was unsure of her health. When I took her to the vet - Smoky Mountain Animal Clinic. The vet looked at her leg, decided to see if it would heal on its own. They also declared she was too young to start vaccines! They scheduled a second appointment- 4 weeks later! Took her back. They gave Socks her first round of vaccines. Checked her leg - healed on its own. She is doing great! Submitted the claim which was very easy on the app. Within 24 hours - I received confirmation of how much the return would be.
good customer service
good customer service
Insurer: Nationwide
By: afshan zulfiqar
I haven't had any bad experience with them when I call they are always very helpful I have recommended them to my friends for their fur babies already
They were very helpful when I called I recommend them to all my friends about their fur babies
Insurer: Embrace
By: Kenya Henley
Better coverage and less expensive than…
Better coverage and less expensive than Embrace
Insurer: MetLife
By: Jay
Went by smoothly
Went by smoothly, but it would have been nice to have more information about everything that is covered.
Insurer: MetLife
By: Alla
Easy claims process
User friendly process and easy to understand explanation of benefits
It's pretty quick and easy and I like…
It's pretty quick and easy and I like immediate coverage
Insurer: MetLife
By: Corrie Aude
Claim Fixes
When I filed my claim, I did not understand that there was a waiting period for illness - this is on me. However, I took my new cat in for a routine checkup and it was found that he had an ear and eye infection. Because of the waiting period the infection medication and appointment was not covered, but wellness meds were. Once I called and stated that the appointment was for routine care, and they just happened to find the infections PetsBest adjusted the claim and covered the appointment! I'm a little upset that it didn't cover the medication, however, that was on me for not understanding that there was a waiting period. Overall, PetsBest has been highly responsive, the agent on the phone was super helpful in explaining everything, and updating the claim. It did take a while, but that's totally okay! Great service, good coverage, and easy to use!
A caring insurance company
A caring insurance company, MetLife has been in our lives for the last 3 years. Every time I have had to call, the representative has been kind and caring.
Insurer: MetLife
By: APS
Pet insurance is one of those things…
Pet insurance is one of those things that doesn’t likely get a lot of 5 star reviews. But when it comes to healthy paws, I can’t say enough great things. They supported us every step of the way of our loving dogs 5 year fight with cancer. We got 5+ years of amazing quality time added to her life because of their support.
Insurer: Healthy Paws
By: Dust M