217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace Review
I have been a member with Embrace for almost 6 years. The process for submitting claims and receiving reimbursement has been 100% hassle free and timely. I highly recommend Embrace to dog owners who are looking for a good pet insurance company that is trustworthy and reliable.
Insurer: Embrace
By: Lindsey
Emergency Claim
Embrace has a speedy claim process and if I have any questions regarding claims, pre-approval process they have always been willing to help.
Insurer: Embrace
By: Ron
Good service
Healthy paws staff are efficient and they care about my pet. They tried their best to offer the best service. I'm glad that I choose Healthy paws.
Insurer: Healthy Paws
By: Ray
There When We Needed Them
My family purchased an 8 week old English Mastiff. His name is Mister Bones. How could you not just fall in love with a dog named, "Mister Bones"? Anyway, because my research found these dogs have the potential varies health issues, I purchased a policy. Additionally, I opted to have my vet fill out the additional paperwork so my waiting period, for specific maladies, would be reduced to 2 weeks (I found this only required the vet to perform a more extensive physical exam and didn't appear to be much of a bother to the vet). Literally, thank God we had pet insurance! Being a giant breed dog and understanding how hard puppies love to play, we very quickly began to reap the benefits of the policy. But, the real benefit came when we realized my dog had elbow dysplasia and required surgery, as he had a fractured coronoid process. After the X-rays, CAT scan, surgery, meds, and physical therapy that followed, we were comforted to know that our financial obligation would be severely offset by our policy. If we did not have this policy and were faced with just the surgery related bills, which were in excess of $4700, the decision to perform surgery and to do so at a top rate facility in our area would have required us to rearrange household finances to figure a way to mitigate such a large unexpected expense. The claims process could not have been easier. Each claim took, on average, approximately 5 days from the time I placed my claim until the time the funds were placed in my account. Each time I have called PetsBest, I have been treated with the utmost politeness and professionalism. No question was to difficult and every concern was addressed. While I would agree the rates may be a little higher than some other polices one may obtain, I think it is well worth the ease of mind and quality of service. My only disappointment is the substantial increase in my policy. Although I am told it had nothing to do with my claim history, I can't help but wonder, as I took my policy limits right up to the yearly maximum. With this in mind, we will still pay the premium because if faced with another medical emergency or unexpected illness, we would rather be safe than sorry..., and broke! Because I believe my increase was somewhat high, I have downgraded my overall rating to 9. Had there been a modest increase in my policy, PetsBest would have received a 10. Overall, I am most impressed and satisfied with the service on my policy.
Insurer: Pets Best
By: Pamela
Trusted
I've had Embrace since I got my rescue dogs almost 6 years ago and I'm so glad I did, because one especially has really needed insurance - two bouts of cancer and almost died from pancreatitis. Embrace is pretty affordable, has reimbursed me for a lot of her care, and they are really friendly and helpful to engage with - good online systems and responsive people when you need them.
Insurer: Embrace
By: Jen
Embrace is he best--plain and simple.
Customer service is top-notch, I've never had to wait more than a couple minutes to speak to a person, and they're always very personable and willing to help!
Insurer: Embrace
By: PHil
Insurance that really cares!
I've carried this policy for sometime and never really had to use it except for this year. The couple of times I submitted a claim, I was pleasantly surprised. Claims were handled quickly and efficiently. But the best part was that I received a call from customer service and they asked how my dog, Harley was doing. My own health insurance doesn't even do that for me! ASPCA just doesn't collect the premiums and treat you like a number, they sincerely care about your pet and you.
Insurer: ASPCA
By: Ilona
Thank you Healthy Paws!
I signed up for Healthy Paws pet insurance last summer when I adopted a puppy from my local Humane Society. I've had many dogs in my lifetime, but had never purchased pet insurance. I guess I always figured that the investment wouldn't ever really come back to me and that it might be a huge hassle needing to deal with claims, and the like. However, the last dog I had ended up costing me thousands after some unfortunate run-ins with wildlife, and his injuries continued to plague him (and us financially) until he passed several years and tens of thousands of dollars later. So, when we got our newest addition, we knew that we wanted to try out an insurance program. Of course, within the first year, she has had a terribly split toenail that needed immediate medical attention as well as a large mass that needed to be removed from her back leg, requiring surgery. Normally, this would have caused some serious emotional and financial stress. But, I am thrilled to share that Healthy Paws made the claim and reimbursement so incredibly easy that I could focus all of my energy on my sweet puppy. I literally just snapped a photo of the vet bill, sent it to the company through their app on my phone, and was quickly approved and sent a check. My experience in both instances (i.e., split toenail and surgery), were handled in such an easy, streamlined and efficient manner that I will be a lifetime customer of this company and sing their praises wherever possible. Oh! And they emailed me after the claim cleared just to see how my dog was recovering!!! It's like they actually care! If you are considering pet insurance, I give this company my highest recommendation. I also highly recommend insurance for your pet in general. I have had an absolutely flawless experience with this company so far, and I can't think of many businesses that I can say that about.
Insurer: Healthy Paws
By: Amy
LOVE LOVE LOVE Embrace!!!
I have had Embrace on our Mastiff for the last 4 years. Unfortunately he has been plagued with a number of chronic illnesses. Embrace has always been there reimbursing our claims with no issues at all. They are fast and SUPER friendly. We just added our new dog to our policy, fingers crossed we don't have to use the insurance.
Insurer: Embrace
By: Anil