217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
We received the worst news possible about our beloved boy who, after a vet visit, ED visit and several tests, had an inoperable tumor and we had to put him down. Embrace was compassionate and responsive throughout the very difficult time.
Insurer: Embrace
By: Gladys
Love them!
We have had Healthy Paws Pet Insurance for a few years now and love it. I did A LOT of research on insurance and really narrowed it down based on customer service. Every instance I have actually speaking to a customer service representative is a pleasure. Not once have I ever gotten an attitude but more of an understanding of the emotional situation that we were going through. I am very happy that we went with Healthy Paws and have suggested it to many of my friends and family members. It has saved us a lot over the years and with the plan we chose it is barely noticeable and definitely worth it for our 2 dogs.
Insurer: Healthy Paws
By: Melissa
Our claim was paid in less than a week.
Got a confirmation email pre-approving our claim after one phone call, made a second phone call to confirm the submission of our vet bills and the claim was paid in a a few days. The process could not have been easier and customer service was excellent!
Insurer: Trupanion Canada
By: Lytle
Our claim was paid in less than a week.
Got a confirmation email pre-approving our claim after one phone call, made a second phone call to confirm the submission of our vet bills and the claim was paid in a a few days. The process could not have been easier and customer service was excellent!
Insurer: Trupanion
By: Lytle
THANK YOU!
Had them 3 years ago and now. It is definitely worth having. Helps me be able to take care of my girl. Thank you!
Insurer: Embrace
By: Christa
Best decision since arrival of my pet!
I have only had my chihuahua a few years, unfortunately she has developed problems with a collapsing trachea and is more prone to upper respiratory infections. She is a little fighter and is doing much better but I am extremely grateful for the assistance and security trupanion has provided for us. This has been an excellent decision to maintain.
Insurer: Trupanion Canada
By: Carolina
Best decision since arrival of my pet!
I have only had my chihuahua a few years, unfortunately she has developed problems with a collapsing trachea and is more prone to upper respiratory infections. She is a little fighter and is doing much better but I am extremely grateful for the assistance and security trupanion has provided for us. This has been an excellent decision to maintain.
Insurer: Trupanion
By: Carolina
Fantastic
My Cat, Miss Malcolm, has just turned 20 years old and we have been with ASPCA since she was a kitten. She has been pretty healthy till this past year so until now we haven't had much need for Vet Visits but when we did see our Vet, this insurance was on top of everything immediately. As of October, Miss. Malcolm's little kidney's began to fail. I have been giving here fluids 2 times a week since. I order her prescription supplies and then submit bills to ASPCA with there very simple on line billing. Within about a week I receive a check. It is so simple. It is great dealing with there staff by phone or chats on line. They are kind, concerned and always follow up if needed. I wish ASPCA insured people because I would certainly have them instead of my carrier taking care of me. Valerie
Insurer: ASPCA
By: Valerie
Expeditious & Reassured
Wellness claim was processed quickly and customer service was very helpful during the processing of my first claim online. I feel reassured there will be no worries satisfying future costs related to their annual exams, flea/heartworm medicine etc. in order to keep them healthy for years to come.
Insurer: Embrace
By: Richelle
Very Happy so far
We left PetPlan a few years back because of the premiums and unexplainable increases and joined Embrace. Recently, we found out that our Rottweiler Roxie contracted Osteosarcoma, an aggressive form of cancer. As a result, she has had to see many specialists for x-rays, biopsies, and ultimately an amputation of her rear leg. Chemotherapy is soon to follow. Without having Embrace, we likely would not have been able to afford to give her the professional care she requires. Reimbursements have been made after a small glitch in mailing address. I am confident that the rest of her treatments will be treated the same by Embrace. Ultimately, they do what you pay them for which is rare these days. When people ask why we have insurance on our dogs, I just tell them that "I am paying for the luxury of being able to make a potentially difficult decision more easy down the line." That is exactly how it has worked out and I'm very pleased with my decision to have pet insurance and with my choice to switch to Embrace.
Insurer: Embrace
By: Jon