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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Grateful
I could not have given my fur babies the care and attention they needed withouth Embrace. Over the years, my cat remained quite healthy, while my dog suffered completely random and unforeseeable accidents or illness: punctured iris (happened before I rescued but noticed it as soon as I brought her home), urinary issues, oral braces because her bottom k-9 was growing into the roof of her mouth, shoulder tendinitis, and the most significant was a compressed disk that prevented her from walking, among other gastrointestinal issues. With the back surgery alone, I received all the premiums I had paid up for 5 years to that point, for both my pets. My insurance paid for itself. And if that isn't enough, Embrace, for all my claims, was quick to notify when they received a claim, when it was processed, and when and how to much to expect my reimbursement. The process never took more than 4 weeks, on the long end. Earlier this month, my cat passed away. I received condolence emails, as well as a virtual candle lit in my boy's memory, from Embrace. I appreciate all they have done for me and my fur babies. <3
Insurer: Embrace
By: Jen
Excellent service
Once again very happy with the way Embrace has handled my claim. I ve been with them for over 5 yrs now, all my 4 kitties. Every interaction with Embrace has been smooth, from claim submission to the payment itself. I never had unpleasant surprises regarding the coverage. Thank you so much Embrace.
Insurer: Embrace
By: Claudia
Always there for me
Thank you so much for always being there for me when I need you the most. I've used you twice now and you came through and helped me tremendously. The last claim was about $1,300 and I received over $800.00 back from you in a timely manner. I was even able to submit a pre-claim form. So glad I chose you guys!
Insurer: Trupanion Canada
By: Melissa
Always there for me
Thank you so much for always being there for me when I need you the most. I've used you twice now and you came through and helped me tremendously. The last claim was about $1,300 and I received over $800.00 back from you in a timely manner. I was even able to submit a pre-claim form. So glad I chose you guys!
Insurer: Trupanion
By: Melissa
Best decision I've made for my furbabies
Easiest claim filing I've ever encountered, wonderful customer service, politest employees I've ever spoken with, very reasonable premiums and, the best feature of all in my opinion, they are extremely personable and make me feel like my pets and I are truly important. When I filed the claims for my dogs passing, I not only received an email sharing their condolences to me but they also sent a very sweet card which they personalized including my other dog by name in the handwritten part of the card and I also received a phone call from them sharing their condolences to me. I couldn't be happier with the service I have received and I am extremely satisfied and happy that I made the decision to cover my pets health with the ASPCA insurance company!!!
Insurer: ASPCA
By: Cynthia Strnad
Since This Was An Accident By …
Since this was an accident by the groomer the amount sent to me was shocking. A bill that cost me for someones mistake $188.00 zi only was refunded $90.90
Insurer: Pets Best
By: Jonie
More Information On Claims Fil…
More information on claims filing steps (e.g. medical history requested)
Insurer: Pets Best
By: Chelsey
Our Veterinarian Does Not Requ…
Our veterinarian does not require us to pay until we get our payment from you. Having to pay before filing a claim is difficult for us. That is why we buy insurance!
Insurer: Pets Best
By: Suzanne