218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Compassionate
I had a different insurance carrier for a previous pet. They were not good. Trupanion came highly recommended by my Vet. The claims process is easy; there is always someone available by phone. When we had some highly technical medical treatments, Trupanion representatives, explained terminology and what they needed to consider claims. They are affordable given the amount of coverage they provide. They are open and honest about what they will cover so there are no surprises. Even when things got rough for our Smokey they were compassionate and willing to help. I encourage people to adopt/rescue older pets and get Trupanion.
Insurer: Trupanion
By: Sharon
Great Customer Service
We got free insurance with our first rescue and during the trial Zoe had parvovirus. We decided to purchase the insurance and glad we did because Zoe got epilepsy and it was covered. After Zoe passed, we recently rescued another dog which had his front right leg amputated as a result of a shotgun wound. Pets Plus Us underwrote his coverage and to our surprise there was no pre-existing exclusions for complications with his amputation although there is still a small piece of bullet lodged in the right shoulder. We researched the coverage of our previous company and Pets Plus Us and found their coverage easier to understand and there help on the phone very good. We have submitted one small claim which was paid in almost half the time as our previous insurer. Recommend insurance to everyone with a rescue and Pets Plus Us has been very good to deal with.
Insurer: Pets Plus Us
By: Sue
It's worth it!
Trupanion is totally worth it! They just need to figure out how to keep their claim processing fast as they boast on their website. Is taking way longer than 7-10 days to get claims processed.
Insurer: Trupanion Canada
By: Carol
It's worth it!
Trupanion is totally worth it! They just need to figure out how to keep their claim processing fast as they boast on their website. Is taking way longer than 7-10 days to get claims processed.
Insurer: Trupanion
By: Carol
Service continues to be exceptional
My dog injured his right back leg in January, had surgery in February - claim processed successfully within 2 days of submitting it. We just had his follow up appointment and x-rays to verify healing progress. Claim submitted and addressed in 2 business days. ASPCA representatives have followed up with us along the way to check in on our pet. Highly recommend!
Insurer: ASPCA
By: Rescue
SUPERB
Embrace are always so personable and efficient. I've only ever needed (thankfully)to go through them for Wellness claims and have always found reimbursement extremely prompt. Many thanks to all at Embrace!
Insurer: Embrace
By: Philippa
Awesome
Embrace is super responsive, their user interface is really easy and they send out helpful reminders and tips. Love them!
Insurer: Embrace
By: Elizabeth
Excellent Customer Service!
When researching pet insurances, I had seen several companies who looked pretty good...but none of them compared to Healthy Paws. When my dog had TTA (ACL Surgery for dogs), I knew that the $3000 surgery wouldn't be a factor in my decision to have it done. The claim processing, and most of all the customer service is absolutely outstanding! When you speak to a representative, you not only get amazing service, but you have peace of mind and reassurance. I am very happy with Healthy Paws, it's a "no-brainer" to go with them for your pet.
Insurer: Healthy Paws
By: Tom
Claim
Wonderful service in every case. Thanks
Insurer: Embrace
By: Will
Simply awesome!!
We could not be happier....this was our second claim we had to file for our Rottweiler, Morgan. Unfortunately, she had bilateral tears and had her first surgery in Nov. & her second in March. Having no prior experience with Pet Insurance we were not sure how everything would work, but ultimately we're hoping never to have to use it. Embrace made everything so easy, when you would call, you get to speak with a person & reimbursement is 2-3 weeks after everything approved. Thank you Embrace for being there for us and Morgan!!!
Insurer: Embrace
By: Theresa