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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent feedback and explanations of what is paid for.
Excellent feedback and explanations of what is paid for. Pretty quick to pay
Insurer: Trupanion Canada
By: Marilyn
This is the second time this has happened in one week.
This is the second time this has happened in one week. I keep getting phones saying I have a balance and I don't. Please communicate within your departments so I don't have to waste 20 plus minutes on the phone telling me it's a communication error!
Insurer: Trupanion Canada
By: Stephanie
Whenever I have had to call I have always received very friendly helpful customer service.
Whenever I have had to call I have always received very friendly helpful customer service.
Insurer: Trupanion Canada
By: Patty
The representative wasn't the problem.
The representative wasn't the problem. My problem is that my premium went up from $68 to $82 I only a year. My other dog is with another company and his premium is $58 and he has had 5 surgeries. I probably won't go with Trupanion with my next dog.
Insurer: Trupanion Canada
By: Terri
the agents are very helpful and pleasant to talk to.
the agents are very helpful and pleasant to talk to.
Insurer: Trupanion Canada
By: Jane
Was very helpful.
Was very helpful.
Insurer: Trupanion Canada
By: Anna
Went out of his way to get me the answer to my question.
Went out of his way to get me the answer to my question. Thanks.
Insurer: Trupanion Canada
By: Bob
I find the cost expensive and the deductable rude.
I find the cost expensive and the deductable rude.
Insurer: Trupanion Canada
By: Joanne
she couldn't resolve the issue, problem with under writers have to provide information to get it solved she handled my negativity very well
she couldn't resolve the issue, problem with under writers have to provide information to get it solved she handled my negativity very well
Insurer: Trupanion Canada
By: Christine