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Very happy with response time.
Once they reviewed the case, it took about two weeks to get the first Refund. Each claim after that was very quickly less than a week, very satisfied with response time. I would definitely recommend them. Anytime that I call with questions I’m greeted with really great response and kindness. Always asking about my pets.
Insurer: Pumpkin
By: Stephanie
My girl was diagnosed with cancer and…
My girl was diagnosed with cancer and Pumpkin has been great on paying promptly
Insurer: Pumpkin
By: Colleen Kelly
I don’t know how it’s goes prosseeing see it ???? Huh
I don’t know how it’s gose prossee
Insurer: Nationwide
By: Karen Canady
The Best I’ve Ever Had
I have had pet insurance for over 20 years, so I pretty much know about how the pet insurance industry works. Eight years ago I got my new puppy, Tala (husky), and I immediately acquired insurance after shopping around and looking into old insurance companies as well as new. I found one and I thought it was going to be a good fit. It was not. I did not have many claims, but each one was met with scrutiny (even with vet records), and it was clear I needed to find another company. This is when I found Embrace!! I can’t say enough about how great this pet insurance is. They have so many options for deductibles and coverage and the Wellness add on is nice at least for me. The App is very user friendly, their claims process is excellent with pretty much within days getting reimbursed. Recently my husky got very sick and we ended up at the emergency not once but twice. After paying the vet bills upon leaving which the bills stacked up to be quite substantial, within days of filling out my claims, I was paid. Recently one of the PDF’s I sent was not clear, Embrace reached out to me and to the vet office for clarification through emails. I had to call them and I actually got a human right away who was knowledgeable, courteous and very helpful. I highly recommend Embrace!
Insurer: Embrace
By: Micki Harriman
Reimbursement
The quick, efficient way in which we are reimbursed.
Insurer: Spot
By: Candy Windmueller
Top notch!
From the communication with customer service, to the ease of uploading documents, to how quickly my claim was processed AND reimbursed.. Fetch gets two thumbs up from us! Thank you for making a scary situation for our pet not so scary. Highly recommend!
Insurer: Fetch
By: Amie
Amanda Mello was awesome
Amanda Mello was awesome, answered all my questions and helped me set up Mattie's policy - would highly recommend her!!!!!
Insurer: Fetch
By: Elisabeth Horvath
Buyer Beware - they will charge you coinsurance on meeting your deductible
Coinsurance is the claim amount an insured must pay after meeting deductibles. This company applies your coinsurance to meeting your deductible. Haven't provided me with any detail as to where this calculation is explained in my policy. Wouldn't recommend.
Insurer: Pets Best
By: deb
I have had Trupanion ins for both my…
I have had Trupanion ins for both my Maltese. so when I got my new fur babies it was an easy choice
Insurer: Trupanion
By: Irene