217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Service
It is comforting to know that a representive is only a phone call away 24 hours a day. For having a trauma, injury or illness pre-approved with the vet specialists and representives that truly care, I thank you Trupanion for all you have done for my Tonka.
Insurer: Trupanion
By: Shannon
Slow on-line service; pleasant, prompt personal
No response to on-line, faxed claim. Telephone call, w/ on-line followup requesting expedited processing yielded results. Nearly three weeks from start to finish.
Insurer: Embrace
By: Sandra
Great Pet Insurance
I've found the ASPCA customer service to be prompt and effective in their responses. Claims are dealt with quickly. Dealing with them has been totally trouble free. A pleasure.
Insurer: ASPCA
By: Serena
Best Customer Service Ever
Our dog has had several vet visits over the last few months, so we have been submitting a lot of claims. Embrace customer service makes this process so easy and keeps me updated on the status of every claim. They are always quick to respond to any questions I may have. If you are looking for insurance for your pet, I cannot recommend Embrace enough.
Insurer: Embrace
By: A.
So happy with ASPCA!!
This is the first experience I've had with any pet insurance as well as with my first pet and I couldn't be happier. When Lily needed her shots or accidentally swallowed some Dramamine or when her dewclaw split in half, ASPCA processed the claims very quickly. Not only is their website easy to use but they always call to follow up and make sure to ask about Lily. I have the level 3 coverage as well as the Wellness option and it's been well worth the money. I can't recommend ASPCA enough.
Insurer: ASPCA
By: Aleks
As long as you are with an approved Vet, very easy
I go with one of the approved vets they have offered--they file the claims for me and there have yet to be any hiccups or claims that I didnt think would get covered. They even follow-up with everything online, email, so you know where the status is with the claim. Pretty straightforward with no hassle. Good insurance to get.
Insurer: Embrace
By: Nadi
Piece of Mind!
Thank you so very much for making my claim stress-free. My claim was processed quickly. Embrace is the best!
Insurer: Embrace
By: Marla
Great service, compassionate
My puggle was supposed to have a dental procedure and when they did the blood work to check for levels for the anesthetisia , some levels were high. This in turn made want to test for liver disease or other potential issues.. after several expensive blood tests I am happy to say Tank is just fine ( although still has to have the dental procedure ;)I was submitting claims as the testing was going on ( just to stay on top of things) and I actually was receiving checks before the full series of tests were even done! I also very much appreciated the calls I received to check on Tank from the service reps ❤
Insurer: ASPCA
By: Debra
Efficient claim processing and great assistance
I did shop ins. co. before I signed with your company, and you do have the best rates. Even if you didn't, I would still be a loyal customer. In addition to your efficient claims processing and assistance with issues or concerns, I was totally moved me with the sympathy card your employees signed and the candle you lit in memory of my beloved Havoc. That was so thoughtful and kind, and I greatly appreciated your gesture. I totally was not expecting that, and it showed me that you truly care about your customers and we are not just a source of income for your company. Thank you so much.
Insurer: Embrace
By: Colleen
Best Insurance To Work With
I haven't had to use my pet insurance much until this year, but the customer service at Embrace has impressed me greatly. Claims are processed quickly, the representatives know their products and are sympathetic to worried pet owners.
Insurer: Embrace
By: Rosemarie