218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
218,212 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,822 reviews
11,134 reviews
5,473 reviews
55,032 reviews
14,922 reviews
Category with most reviews
This chart shows the distribution of review categories.
I was very happy with the representative but quite unhappy with the reason for my call.
I was very happy with the representative but quite unhappy with the reason for my call. I don't quite understand the reason for the delay in the claim. It made no sense!!!!
Insurer: Trupanion Canada
By: Susan
My claims was handled with expediency
My claims was handled with expediency
Insurer: Trupanion Canada
By: Margaret
Trupanion makes the process very easy!
Trupanion makes the process very easy!
Insurer: Trupanion Canada
By: Ginny
The customer service rep was excellent.
The customer service rep was excellent. She was kind, polite and well informed.When I signed up, I'm sure I was told but I didn't remember how limited the coverage is, with each issue starting its own deductible and all exams not counting toward deducti
Insurer: Trupanion Canada
By: Liz
I have always had a good experience with the staff at Trupanion and they are very timely in the payment of covered expenses.
I have always had a good experience with the staff at Trupanion and they are very timely in the payment of covered expenses.
Insurer: Trupanion Canada
By: Carol
I am truly pleased with your service.
I am truly pleased with your service....
Insurer: Trupanion Canada
By: Donna
Your customer service agents are helpful but the coverage is confusing and doesn't offer much to people if you adopt a pet with health issues.
Your customer service agents are helpful but the coverage is confusing and doesn't offer much to people if you adopt a pet with health issues. It seems this could be addressed somehow by charging more later if you can't recover your costs over the life o
Insurer: Trupanion Canada
By: Elizabeth
I believe Patrick was the rep with whom I spoke.
I believe Patrick was the rep with whom I spoke. He was super friendly, attentive, resolved my issue quickly, and I could tell was genuine in the care he provided me. Your customer service is one of the main reason I continue to stay with your business!
Insurer: Trupanion Canada
By: Michele
Feel the turnaround is a bit slow.
Feel the turnaround is a bit slow. Trupanion said they had t received information from emergency hospital and hospital said they hadn't been contacted. Somewhat frustrating for sure. Hopefully this will be resolved very soon.
Insurer: Trupanion Canada
By: June
very helpful, efficient agent
very helpful, efficient agent
Insurer: Trupanion Canada
By: James