217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Figo is the one
After researching high and low for the best pet insurance for my 3 year old dog, I chose Figo. The reason I chose Figo was because for what they cover, the price, customer service, and overall simplicity. Understanding pet insurance can be daunting, but Figo plans are so simple to understand and follow. MY dog has been on Figo for a year. My dog swallowed a mango pit. I just submitted the invoice via pet cloud app. That was it. Thereafter, within 5 days, I was notified I was reimbursed. Another time, my dog had an ear infection. I was worried I would not be reimbursed because my dog had an ear infection over 14 months ago. I was reimbursed for that as well. All I did was answer a few questions on the claim form and submitted a picture of the invoice via smartphone. Figo called my vet for last 2 years records. Wihtin 1 week, I was reimbursed. Figo made life so easy with their paperless claims processing. Figo is the only pet insurance that any pet parent should consider.
Insurer: Figo
By: Stella
Very grateful that this insurance program exists!
Shelly's call today to check up on how my 13+ cat Cinderfella was doing and if I had any questions or comments was quite unexpected and appreciated. Fortunately, so far Cinder has only required "wellness" checks. When I mentioned that I was concerned about how to cover high vet costs, Shelly offered sound suggestions . She is wonderful and very professional in an impressive subtle manner. Thank you again!!!
Insurer: ASPCA
By: Elena
Thankful to Have Healthy Paws - Highly Recommended
We have 2 dogs that we love more than anything. When they needed emergency medical care (at the same time), the vet described the course of treatment and said "cost may become an issue." At such a stressful time, it was so comforting to know that they were covered by Healthy Paws. Knowing that emergency care would not be cost prohibitive, we could focus on getting our girls healthy. When all was said and done, we submitted their claims to Healthy Paws. I must admit that I was prepared to have to "argue" about certain parts of the bill, but on the contrary, we were reimbursed exactly as expected and described in their policy terms. They processed the claims within 5 days and we are expecting our reimbursement check in the mail. Anyone with a pet they consider family should have pet insurance, and I recommend Healthy Paws based on their customer service.
Insurer: Healthy Paws
By: Marita
Embrace Pet Insurance is Complicated
After extensive research on pet insurance, I decided to choose Embrace because of the positive reviews. I had a horrible experience with Embrace during the first couple of claims. They wanted to deny everything and I spent hours going back and forth between Embrace and my vet office. My vet office informed me they had not experienced a pet insurance company that fought to not pay as much as Embrace did. It was so bad I consulted with a legal team to review all the documentation so I could understand why Embrace was refusing to pay. After weeks of grief, they finally paid my claims. You have to constantly request status' and they make it very complicated and now that we have certain diagnosis on my dogs history, I am stuck with Embrace for a long time.
Insurer: Embrace
By: Melissa
biopsy then developed pneumonia
Went in for a large lump on our Great Dane's ankle- did Xrays to make sure wasn't bone cancer, then had to do a biopsy to make sure there wasn't any cancer or a tumor etc once the X-rays were cleared. All good news (thankfully) but he contracted pneumonia from going under. Poor guy's been in & out several times. So thankful we have Embrace! They're friendly & fast with claims!
Insurer: Embrace
By: Chris
Trupanion always has a caring service
My cat Atticus had to go through a series of tests to determine why there was increased hunger and weight loss. Finally biopsy through surgery classified the problem as lymphoma.A specialist has evaluated the problem and feels that he would be a good candidate for chemo. I'm doing the best that I can for my cat and, fortunately, we have Trupanion. Likewise, Trupanion is doing the best for me as the owner. The service received is incredible and I'm very appreciative of it.
Insurer: Trupanion Canada
By: Barbara
Trupanion always has a caring service
My cat Atticus had to go through a series of tests to determine why there was increased hunger and weight loss. Finally biopsy through surgery classified the problem as lymphoma.A specialist has evaluated the problem and feels that he would be a good candidate for chemo. I'm doing the best that I can for my cat and, fortunately, we have Trupanion. Likewise, Trupanion is doing the best for me as the owner. The service received is incredible and I'm very appreciative of it.
Insurer: Trupanion
By: Barbara
Fantastic
Can't say enough about the fantastic customer service. From my first inquiry about the insurance, with phone calls and emails everything was a pleasant experience. My two claims were paid in a very short time, that was great because I've had trouble with claim payments with another company. I am very pleased with ASPCA for all they do. Big Thanks!!
Insurer: ASPCA
By: Patricia
Very happy with Trudgen's .
The only thing the rewind took too long .
Insurer: Trupanion Canada
By: Rosa