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Healthy Paws Delivers with Integrity & Compassion
My 5 year old Black Lab, Jack, developed a tumor around one of his bottom canines, which turned out to be squamish cell carcinoma. In a 6-week period, Jack and I went from our normal daily routine of walks, playing fetch, rolling around and play wrestling, to a whirlwind of surgeries, recovery from them, follow-ups, and appointments with specialists including 2 oral surgeons and an oncologist. Jack had to undergo a total of 3 surgeries to successfully remove all of the cancer and patch up some scar tissue where stitches had broken. Jack's bottom jaw from behind the canines foward had to be removed. His pain was excruciating at times, and it was a difficult recovery. When all was said and done, his medical bills exceeded $7,000. When Jack came to live with me, I knew I wanted to have insurance for him. I did a lot of research into the various pet insurance providers, and in the end I went with Healthy Paws, in large part because of reviews like this. It turns out to have been the correct choice. Through out the entire 6-week journey from cancer to a well dog, every single claim I uploaded to Healthy Paws was paid promptly according to the policy I chose, which was 80% reimbursement with a $250 deductible. There was no quibbling about what would be paid and what wouldn't. From the very simple process of uploading a scan of each bill, to their emailed progress reports, to getting the check in the mail, the Healthy Paws claims process ran flawlessly. I was able to have money in the bank to cover the credit card charges for each surgery. I've gotten numerous emails from support personnel at Healthy Paws asking about Jack and and expressing pleasure at his recovery. These emails went well beyond the normal scripted responses one normally gets from businesses. These were genuine messages from men and women who signed their emails with their names and the names of their own pets. They knew what we were going through, and how difficult it was for both of us. They cared. Reviews were an important part of my research when I chose Healthy Paws. If this review helps someone else find their way to Healthy Paws, I will have done a good deed and paid it forward. Paul & Jack
Insurer: Healthy Paws
By: Paul
This Was My First Experience W…
This was my first experience with pet insurance and I was very impressed with how quickly my claim was processed and the amount reimbursed! Thank you.
Insurer: Pets Best
By: Janis
I Have A Sphynx Cat (Bailey). …
I have a Sphynx Cat (Bailey). When I decided on Pet Insurance, I decided on Pets Best after a lot of research. It has turned out to be one of the best decisions ever.. Our Bailey had a couple little coughing like episodes, seemed weird, as havnt seen him do that, so took him to the Vet. Vet needed to do Xrays, Found out he got pheumonia. Who in the world would have figured that can happen .. Office Visit, Xrays, Shot, and take home medicine, over $350 . Got home, logged on to PetsBest, attached picture of Vet bill/payment .. Got a email response of Claim received & processing, and not even 5 days later I believe it was, Pets Best paid the Claim and deposited into my checking account.. I wish my personal heath insurance was as expedient and responsive.. Never had pet insurance before covering Bailey with Pets Best, and you better believe, I will never be without it.. Thank you for being someone we can count on Pets Best..
Insurer: Pets Best
By: Dennis
My Fur Baby Needed To Go To Th…
My fur baby needed to go to the vets to have an operation. Filing the claim was very easy, and the insurance company was very prompt in responding with payment. It was a matter of couple of days. Very pleased. Thank you.
Insurer: Pets Best
By: Regina
Our Pointer Was Attacked On Th…
Our pointer was attacked on the neck by a neighbor dog, it tore through to the tissue, requiring sedation and stitches. Of course it happened after regular vet hours. What a relief to know that I could rush him to the emergency vet to get him the best care he needed and that I would have some financial help from his insurance. Always makes tough situations easier. thanks SO much Pets Best. Our sweet Gunner is on the mend!
Insurer: Pets Best
By: Lana
My Kitty Ajax Had Issues That …
My kitty Ajax had issues that led the Vet to think that it was FLUTD. Knowing that I would get help from PetsBest made it so much easier to approve the tests that Ajax needed. PetsBest covered part of the tests, vet visit and medication, and Im so happy they were there to help because I didn"t have to make the tough decision between my kitty and money."
Insurer: Pets Best
By: Anna
AWESOME SERVICE
I have 3 cockers and without Trupanion I would have only one I have probably told at least 50 to 100 people about Trupanion and carry brochures with m e
Insurer: Trupanion Canada
By: Andy
AWESOME SERVICE
I have 3 cockers and without Trupanion I would have only one I have probably told at least 50 to 100 people about Trupanion and carry brochures with m e
Insurer: Trupanion
By: Andy
Great service
Very easy claim submission and great fast customer service. I'm very happy.
Insurer: Embrace
By: Alison
Nothing but run around when trying to cover my pet
I have had nothing but trouble with trying to get my pets covered. I have personally sent in medical history, vet has sent in medical history and we are continually told they do not have it. I have so far gotten 2 of my 3 dogs covered with repeated calls and complaining. My third dog is still in review phase because they claim they do not have medical records. I spoke to the Vet, they gave me a copy of the fax transmission sheet and they ladies name they dealt with. Absolutely ridiculous that this process takes months. It's really not worth the headache of having this insurance.
Insurer: Embrace
By: Kristi