218,219+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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When I File A Claim The Emails…
When I file a claim the emails, received, processing, check in the mail.
Insurer: Pets Best
By: Cecelia
My Golden Retriever, Annie Has…
My golden retriever, Annie has had ACL surgery and is now doing PT . Pets Best has been very quick to respond to claims and very helpful with clarification by phone. Thank you, PetsBest!
Insurer: Pets Best
By: Nancy
Very Simple Process. Vet Files…
Very simple process. Vet files the claim and I get the money back. Very good
Insurer: Pets Best
By: Gerhard
You will need to prove that you won't hassle me for the same issues a third time.
You will need to prove that you won't hassle me for the same issues a third time.
Insurer: Trupanion
By: Julie
When I first signed up I specifically asked the person how often they increased rates to which they replied not often and if they did it wouldn't be by much.
When I first signed up I specifically asked the person how often they increased rates to which they replied not often and if they did it wouldn't be by much. My rate went from $58 to $70 within 2 years. That is a substantial rise and not acceptable.
Insurer: Trupanion
By: Janice
All calls were answered in a courteous and informative manner.
All calls were answered in a courteous and informative manner. All questions were resolved. I would highly recommend Trupanion.
Insurer: Trupanion
By: Cynthia
I only got one email stating that my pets insurance was about to be cut off for missed payment.
I only got one email stating that my pets insurance was about to be cut off for missed payment. ( I'd just received a new debit card due to fraudulent behavior and didn't realize the payment was taken out of it. I thought it was simply deleted from my che
Insurer: Trupanion
By: Leslie
The claims process needs streamlining.
The claims process needs streamlining. Also, there was a link that was not working. I do not think it is compatible with all browsers or maybe it just does not work smoothly yet.
Insurer: Trupanion
By: Sara
Twice in the last 6 weeks a claim has been opened for my male westie that I did not submit.
Twice in the last 6 weeks a claim has been opened for my male westie that I did not submit. I had submitted two claims for my female westie that were for her chronic allergies. Someone at Trupanion apparently saw my males info and opened a claim. The f
Insurer: Trupanion
By: Kathy
Trupanion is wasting time trying to gather information from every vet I've ever used.
Trupanion is wasting time trying to gather information from every vet I've ever used. It clearly states on the claim form the vets used for this particular pet.
Insurer: Trupanion
By: Francine