217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Responsive to requests
Embrace is efficient processing claims and their communication is great. I recently lost my cat, and there was a little glitch with the claim for his final vet expenses. But the staff was responsive, solved everything quickly, and sent us a check for the amount over our deductible. In addition, they never failed to express sympathy, and even sent us a card that was personally signed by several staff members. Thanks for your service.
Insurer: Embrace
By: Denise
Healthy Paws is the best!
Healthy Paws has come through for me multiple times and proven to be well worth the monthly premium. If you are the type of pet parent that will spend whatever it takes, there is no reason not to have pet insurance. The reimbursements have always come super quickly and the app allows you to file the claim right after leaving the vet's office.
Insurer: Healthy Paws
By: Melissa
If you're considering pet insurance...
This is coming from someone who never had experience with pet insurance before so this process was new to me. Come on, pet insurance? Really? Growing up, who would've thought pet insurance was a thing. Well, it is a thing and I highly suggest looking into it if you haven't already. I got a 4 year-old pug at the beginning of the year from someone who couldn't care for her anymore. She was not spayed and didn't have any records of shots or anything. I kept asking and the family basically disappeared on us. Well I took it upon myself to make sure she was set. Got a checkup, shots and had her fixed. After a long debate (with myself) I decided to look into pet insurance. Asked around and did extensive research online. I ended up with Healthy Paws and I'm glad I did. This company and another company were in the top running. Price was ultimately what beat out the competition. With that said, a few weeks ago I came across a bump growing on my little puggy and had her taken in. Vet suggested for a removal and a test. This was an expensive surgery (well expensive for me). I contacted Healthy Paws to see if it was covered. It was, but because it was her first claim the vet had to get her records. This is to make sure it’s not a pre-existing condition. Since I had her checked when I got her I knew it was not pre-existing. I sent in the bill and the vet sent in her medical records. Sent a pic of the bill (via mobile app – easy to use!) on 3/2. Got confirmation of reimbursement on 3/7. I thought that was a quick turnaround since I knew they still had to review her records. Now that they have everything apparently claims would be even faster. In my opinion, I would highly recommend Healthy Paws. If you still have doubts, customer service is also on point with emails, and over the phone because I did both. The app is easy to use too! Give them a call! Check them out. If you are considering pet insurance I would definitely recommend this company!
Insurer: Healthy Paws
By: Jeanette
Thank goodness for trupanion!
Because of trupanion, I never have to hesitate about bringing my friend to the emergency veterinarian, for fear of cost. I believe trupanion has her best interest at heart.
Insurer: Trupanion Canada
By: J
Thank goodness for trupanion!
Because of trupanion, I never have to hesitate about bringing my friend to the emergency veterinarian, for fear of cost. I believe trupanion has her best interest at heart.
Insurer: Trupanion
By: J
Embrace saved our dog's life
We have to recommend Embrace after our recent experiences with Boomer, our 6 year old Scottish Terrier. We have had Embrace since Boomer was a puppy -- using the Wellness rider to help pay for his puppy costs and then continued once he became a teen/adult. Although he's 6, we hadn't submitted any claims to embrace as he was a happy, healthy dog... or so we thought. I came home on the first of March to find Boomer not being his normal self and greeting me at the door. He wouldn't move and was a sack of potatoes when trying to pick him up. Needless to say we rushed to the Vet Hospital. When the doctors examined him, his platelet count was zero and had blood in his abdomen. The prognosis was ITP -- a condition where Boomer's immune system attacks his own platelets in his blood -- and without platelets he's able to bleed very easily. The techs did not expect him to live that first night. After five days in the vet hospital with 2 platelet transfusions and one treatment of IVIG later Boomer was luckily on his way to recovery. All during the decision process we thankfully knew that we had Embrace behind us so that we could make decisions as to his care based on the options that we had in front of us, rather than the potential costs. We submitted the claim and it was promptly paid by Embrace, without any question, within 10 days. We cannot rave enough about the piece of mind that Embrace brought us in this recent incident. Thanks so much Embrace
Insurer: Embrace
By: Sean
Always Great Service
Our 2 year old Pharaoh hound has been on Embrace since he cam home with us. Luckily, nothing Major but we had to file claims for a swallowed foreign object, a UTI and some allergies that get bad from time to time. I've filed claims myself and also had the vet file directly. It's easy and quick either way. I'm looking to add another Dog to the family and I definitely will add them to the policy for the piece of mind of knowing a significant bill is budget-able. Thanks! Great service and recommended to me by USAA.
Insurer: Embrace
By: Jeff
SUPER INSURANCE FOR YOUR BABIES
CONGRATULATIONS FOR YOUR GOOD SERVICE.THANK YOU FOR ALL YOUR HELP FOR MY DOGS
Insurer: ASPCA
By: RAQUEL
Excellent Service and Support
The support and service have been excellent! We bought a puppy 6 months ago and decided to keep the insurance the previous owner had set up with Healthy Paws. Little did we know how important that decision was! Our Cavalier King Charles required knee surgery when she was 10 months old. Sending in the claims was very easy for us and the Veterinarians. Our claim was handled quickly and everyone we spoke with was caring and efficient.
Insurer: Healthy Paws
By: Wendy