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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was just calling yesterday to get some information about my policy - but the representative I had was fantastic.
I was just calling yesterday to get some information about my policy - but the representative I had was fantastic. he answered everything in needed to know and even sent me the form I would need if and when I may need it. Tru Panion has been very helpful
Insurer: Trupanion Canada
By: Kim
I called for a quote on our new dog but it was way too expensive.
I called for a quote on our new dog but it was way too expensive.
Insurer: Trupanion Canada
By: Tia
Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim.
Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim. I understand that initial claims take a little longer, but in this situation, none of what was submitted was a first-time occurrenc
Insurer: Trupanion Canada
By: Elise
After speaking with the representative no one from claims has followed up with me as promised
After speaking with the representative no one from claims has followed up with me as promised
Insurer: Trupanion Canada
By: Auben-Lisa
I have had nothing but great service from this company.
I have had nothing but great service from this company. The representative I spoke with was not only clear about the issue I was having, but also delightfully friendly!
Insurer: Trupanion Canada
By: Patti
You're always there for me and that's the biggest thing no hassles thank you
You're always there for me and that's the biggest thing no hassles thank you
Insurer: Trupanion Canada
By: Carol
I was satisfied with your representatives explanations and responses to my questions.
I was satisfied with your representatives explanations and responses to my questions. She was courteous, knowledgeable, and professional... I was quite pleased!
Insurer: Trupanion Canada
By: Vicki
great staff and service
great staff and service
Insurer: Trupanion Canada
By: Adele
II really do think you do a great job overall ,but I am still waiting for claim# 2383578 on Sam to be resolved.
II really do think you do a great job overall ,but I am still waiting for claim# 2383578 on Sam to be resolved. Please help if possible and Thanks, John Wallace
Insurer: Trupanion Canada
By: John
I've spoken to Kevin in customer service twice - on 4/2 & again on 4/17.
I've spoken to Kevin in customer service twice - on 4/2 & again on 4/17. He's terrific - very friendly & knowledgeable!
Insurer: Trupanion Canada
By: Diane