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Healthy Paws is the Best!!
I absolutely love Healthy Paws Pet Insurance! Our two year old chihuahua Layla was attacked and bit by another dog recently. She suffered deep puncture wounds on her back leg, and my husband and I were devastated and very worried. She needed emergency surgery, a hospital stay for two nights, lab tests, and several vet appointments. The vet bills really added up quickly, but knowing we had insurance for her really put us at ease about the bills and allowed us to focus on her recovery. I submitted the bills easily online with Healthy Paws, and they approved the claims very quickly, and without any questions. Healthy Paws paid over $1,600 of Layla's vet bills (90% of covered charges, minus the deductible). She recovered surprisingly quickly and is back to her old self. Thank you Healthy Paws!!!
Insurer: Healthy Paws
By: Jessica
Pepper's Unexpected Difficulty
Pepper McDuff and Finnegan Patrick are our two Irish Setters. We have been a family of setters for quite a while. Unfortunately, one of our earlier ones, Murphy Patrick by name, needed quite a bit of medical attention and ultimately had to be put down before he was three. All avenues of treatment had been pursued to no avail. Time does heal and we were finally ready to invite another Irish into our home. Her name is Pepper and she arrived at 10 months old.because of our experience with Murphy we looked into acquiring pet insurance and after much research decided that Trupanion was the BEST! In early 2017, Pepper (now about 7 1/2 years old) had routine surgery. The surgery itself was a success but while under anesthesia, Pepper had stomach acid come up through her esophagus (acid reflux) causing an esophageal stricture (ulcer). Although this happens rarely, it does occasionally occur. This strictures prevented her from getting food to her stomach and she lost quite a bit of weight! Another side effect of her surgery was aspiration pneumonia. Pepper has since had numerous endoscopies and balloon dilutions to open her esophagus so she can eat. Everything must be blended to the consistency of tomato purée. She has had at least 7 or 8 of these procedures. Thus far the cost of these treatments have been well over nine thousand dollars and I am happy to say that Trupanion has been there for us every step of the way, immediately reimbursing us at 90%. It is unclear at this point how many more treatments Pepper will have to undergo but we have been assured that they too will be taken care of. As I mentioned earlier, we have another Setter named Finn who is insured as well. Trupanion has taken care of a very costly leg infection and eyelid surgery. Again, Trupanion was there for us, paying 90% after our deductible was met. The reimbursement was handled very quickly. Everyone we have ever dealt with at this company has been FANTASTIC and we highly recommend it. All pet owners should avail themselves to what Trupanion has to offer. It is an outstanding company.
Insurer: Trupanion
By: Brian
A highly valued partner
Trupanion has come through for my family brilliantly. I considered dropping the coverage when my dog was younger and it seemed like just an extra expense. However he then developed a tumor and tendon problems which would have cost me in excess of $10k. I'm incredibly fortunate to have stayed with Trupanion and to have been covered for expenses my family simply could not have afforded. I tell anyone I meet with a dog to look at Trupanion.
Insurer: Trupanion
By: Jonathan
So happpy to have insurance
Once again, we are SO HAPPY we decided to have Pet Insurance. Stella ou, 11 month old, Standard Poodle went to the vet with something wrong with her eye - it ended up being Horner's Syndrome. Our vet also decided to test for Lyme, just in case. The entire visit was covered - meds and all.I submitted the forms through my phone with the use of a scanner app. The next day I had an email from Embrace saying it was covered. We are 100% happy with Embrace and would recommend it!
Insurer: Embrace
By: Susan
So far so good but plan ahead
So far Embrace has accepted all my claims. My dog has been insured since he came home so no pre-existing conditions. The only big drawback which is partially my fault for not paying attention is the first claim can take a long time to process. The reason for this is they will require all the vet claims for the first 6 months of coverage which can be exhausting to get and review. Now that that has been done things seem to be going more smoothly and so far I've gotten back what I expected. Excellent rate, no sharp increases, and the healthy pet reduction in deductible is great.
Insurer: Embrace
By: Lisa
Pet Care Claim for emergency surgery
2 surgeries to remove blockage from eating foreign body.Terrific customer service easy to submit claim and constant email updates on processing claim. Follow up note to check on Hennessy. Very impressive.
Insurer: Healthy Paws
By: Margaret
Very easy to make claim
Very easy to make claim. Claim accepted same day. Cheque was received less than a week after claim was made. Excellent experience.
Insurer: Trupanion Canada
By: David
This is a fantastic company
This is a fantastic company! The policies are clear, well-laid out, and adhered to by representatives. There is no fighting with someone on the phone about a claim, or uncertainty that an emergency will be covered. Premiums and deductibles are reasonable. Customer service is wonderful - the staff is immediately responsive, and the are NICE PEOPLE! Anytime I have had to call, the first question I am asked is how my pet is doing. Once claims are approved, I have the cheque in less than a week. We have had several issues with multiple pets and each one is handled with care and dignity...and my premiums did not jump up. I could not ask for better service. I always say that my pets have far better health insurance than I do! Thanks, Trupanion!
Insurer: Trupanion
By: Heather
He told me what I needed to do.
He told me what I needed to do. So I was very pleased. And in turn, I will do it.
Insurer: Trupanion Canada
By: Joyce
We are very happy that all connections can be made through the vet.
We are very happy that all connections can be made through the vet. We like that there can be an appraisal estimates made prior to the treatment. Thanks you for being very helpful with the payments for the treatment of our pets.
Insurer: Trupanion Canada
By: Lynne