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Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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VERY friendly representative, and she made it very easy to resolve my problem.
VERY friendly representative, and she made it very easy to resolve my problem. We always find TruPanion wonderful to deal with, although fortunately we haven't ever had to claim any veterinary costs since our dogs are healthy.
Insurer: Trupanion Canada
By: Rod
I have been waiting for claims to be processed for a quite a while.
I have been waiting for claims to be processed for a quite a while. The communication between trupanion and me has been inconsistent. I have received emails for some claims but not for others. The process has been significantly more disjointed and long
Insurer: Trupanion Canada
By: Stephanie
Please Be More Specific About …
Please be more specific about why claims are denied
Insurer: Pets Best
By: Nancy
I Am So Happy That I Decided T…
I am so happy that I decided to purchase Pets Best insurance for my cairn terrier. The Wellness portion paid almost the entire Vet bill. The claims process was very easy and the payment was so quick. Much quicker than I expected.
Insurer: Pets Best
By: Dorothy
I Got Refunded For Theodore My…
I got refunded for Theodore my 14 month old yorkie on his heart worm and flea and tick preventative care. It was really easy to send in the information and they called me to let me know they had received the claim. They were very nice and polite and very helpful with my first claim. I would recommend the company very highly for anyone wanting insurance for their pet because our pets are just like family. Thanks once again.
Insurer: Pets Best
By: Carla
Pets Best Handles Our Claims W…
Pets Best handles our claims without any hassles, recommend to all my friends.😊
Insurer: Pets Best
By: Lupe
Submitted The Claim. Pets Bes…
Submitted the claim. Pets Best always responds promptly. If more information is needed, they let me know by e-mail. And I always learn the outcome in a short time. Very efficient!
Insurer: Pets Best
By: Anne
Love You Guys My Baby Is The…
love you guys my baby is the most important thing in my life
Insurer: Pets Best
By: Rebecca
I Have Two Saint Bernards And …
I have two Saint Bernards and nine cats that are all insured through Pets Best. About once every two months I sit down and file my claims for that period of time. In about a week a check is deposited into my account for exactly what I figured it would be. Pets Best has always provided superior service and paid my claims in a very timely manner. We love Pets Best and recommend it to everyone.
Insurer: Pets Best
By: Sheila