218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Decision of my life!
I love Healthy Paws! My Golden Retriever puppy, Hudson, is almost 8 months old and has gone through it all in the past couple weeks. Before I got my puppy, I was thinking I would get it when he was closer to 4 years old since Golden's have a lot of issues as they get older and the Golden I got was VERY well bred so I figured since he had good genes/DNA, that I wouldn't have many issues with him... but boy am I glad that I got Healthy Paws when he was a puppy. If I had waited, then I would have a lot less money in my bank account right now, because you never know what is going to happen with your pup. The first two claims I submitted to Healthy Paws I had back within 2-12 hours. With the last one two, it took a couple days (they were much larger than my first two). For the last one, it was a LARGE bill ($6,000+ for an emergency surgery, which was inconclusive so an extended hospital stay with MANY, MANY tests done), so I gave them a call after 48 hours to see when they were going to get to it. They told me that if I ever have another large claim, to call them immediately after submitting it and they can push it to the top of the pile for review so I get it back sooner. I thought that was great to hear. While I was on the phone, they made sure to ask how my Hudson was doing and I even got a follow up email a few days later checking on him. So not only do they provide a great service, but they care. So far, they've covered everything I would have expected them to. I'm VERY happy I went with Healthy Paws and not one of the competitors! Healthy Paws took the financial concern away from the decisions to do what was right for my pup (not like I would have chosen otherwise anyways, but still… you get my point)! My ultimate vet bill for my vet and the hospital was over $6,600 and I’m coming out paying less than $1,750! That means that my pet insurance just paid for itself for the next 6 years. Totally worth it in my book. When deciding on Healthy Paws, I was unsure since they didn't cover the exam and the preventive care, but because of that, you're paying less per month than you would have with another company and they're GREAT about covering everything else. I think my main takeaways are: 1. get pet insurance and 2. get it ASAP, don't wait because you assume that your well bred dog isn't going to have any issues until he's older.
Insurer: Healthy Paws
By: Claire
Embrace is the best pet insurance.
Embrace pays claims promptly. They make the claims process easy, not complicated. I wish my medical insurance was this simple.
Insurer: Embrace
By: Arnold
Let The Buyer Beware !!!
I am sending this email in regards to the cancellation of my pet insurance policy for my Coton De Tulear. I would like you to cancel this policy. I believe your company will never stand by my pet in the event of a time of need. It is my opinion that when a dog becomes sick, they will most often present with either lack of appetite, vomiting or lethargy. This does not constitute that these symptoms are necessarily related to a prior condition. A board certified internist stated the condition was not connected to my dog's first illness a year ago. I spoke with my primary veterinarian and she also stated they were not connected but somehow you insurance people seem to know more than the professionals. This clearly tells me your company is all about your bottom line and not protecting the pets you insure. I find how you proclaim your image is fraudulent. I am very disappointed in your service, or lack of it. Be assured a review will be posted.
Insurer: Trupanion Canada
By: Deb
Great customer service.
Great customer service. Great support and no broken promises. So far great financial support when needed.
Insurer: Trupanion Canada
By: sahar
Trunnion communicated regularly by email and kept me informed as to the status of my claim!
Trunnion communicated regularly by email and kept me informed as to the status of my claim! I'm very happy with Trupanion!
Insurer: Trupanion Canada
By: Darrell
The rep clarified questions I had regarding my first claim and was very helpful.
The rep clarified questions I had regarding my first claim and was very helpful.
Insurer: Trupanion Canada
By: Phil
All the Reps I have talk with at Trupanion are so caring about your animal.
All the Reps I have talk with at Trupanion are so caring about your animal...
Insurer: Trupanion Canada
By: Bill/Julie
Trupanion claims processor should thoroughly read all the paperwork that is attached to the claim form.
Trupanion claims processor should thoroughly read all the paperwork that is attached to the claim form. apparantely they neglected to do so in my case. the report attached to my original claim stated the cardio echo test was requested to further investig
Insurer: Trupanion Canada
By: Elena
The 30 day waiting period, It caused my cat to die.
The 30 day waiting period, It caused my cat to die. I didnt see anything wrong with him but I could tell something was wrong. I bought the insurance and was waiting to 30 days so I could take him to get checked up, and all of the test done but 30 days is
Insurer: Trupanion Canada
By: Kaitlyn
I had been thinking about pet insurance for a while and even asked several of my neighbors with pets if they had pet insurance.
I had been thinking about pet insurance for a while and even asked several of my neighbors with pets if they had pet insurance. They all advised me not to waste my money, not one of them felt it was a great idea. I thought about it for a while but the t
Insurer: Trupanion Canada
By: Auria