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Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion insurance was better than I had anticipated.
I received my payment for my dog's cataract surgery even before I had to pay my credit card. It was simple to fax my bills to Trupanion. I received confirmation of my submissions online, and payment into my checking account shortly thereafter. The only thing I was not aware of is that examinations, even for the illness for which I will recover payments, are not covered. Procedures done during those exams are covered. This is something that should be better explained.
Insurer: Trupanion
By: Angi
Awesome Customer Service
Every single interaction I have had with ASPCA Pet Insurance had been convenient and fast. The turnaround for reimbursement is quick as well. They even called me to check on how my puppy was doing after she got sick. Getting through to a live person on the phone is easy and maneuvering the website is super easy as well.
Insurer: ASPCA
By: Allyn
Thank God for Healthy Paws Pet insurance
My husband and I got a bulldog puppy 18 months ago. I had heard stories about bulldog problems and one of my friends suggested pet insurance. She had a suggested one, but I did my own research and selected Healthy Paws. It was fortuitous because Bow developed many ailments peculiar to bulldogs. I selected Healthy Paws because I had read good reviews. It was also important that they treat breed specific ailments, something many pet insurance companies dont't do. I chose coverage that paid 70% of covered treatments. They do not cover general maintenance like shots, etc. Healthy Paws has exceeded my expectations. Submitting claims is easy using the Healthy Paws app on my phone. I simply take a picture of the vet"s invoice and send it to them. They pay very quickly. A check arrives within 7-10 days. On occasion they have asked for more information which I had the vet email them. Bow's treatments have been expensive and I don't know how we would have managed without this coverage. I would recommend anyone getting a puppy get Health Paws for at least a year. I recommend them without reservation. Nancy Watt
Insurer: Healthy Paws
By: Nancy
Trupanion is the best!
I have a brother and sister Yorkie. Both have diabetes and one has had cataracts in both eyes fixed. The others eyes are going also so fix schedule later this year.
Insurer: Trupanion Canada
By: Robert
Trupanion is the best!
I have a brother and sister Yorkie. Both have diabetes and one has had cataracts in both eyes fixed. The others eyes are going also so fix schedule later this year.
Insurer: Trupanion
By: Robert
TruPanion is wonderful!
My son left dark chocolate brownies on his bed when he got up to go to the bathroom. Our puppy was nowhere insight. My son returned from the bathroom to find puppy eating her 4th brownie! The emergency vet said she had to be seen because she is only 15 pounds and probably ate 4-5 ounces of chocolate. The vet did a wonderful job saving our puppy and Trupanion's team went above and beyond to process and approve the claim before treatment was administered so the vet would treat our puppy. The vet's billing practices were difficult to deal with, but thanks to TruPanion all is well! I am so, so, so thankful for TruPanion. They saved our puppy!
Insurer: Trupanion Canada
By: Lara
TruPanion is wonderful!
My son left dark chocolate brownies on his bed when he got up to go to the bathroom. Our puppy was nowhere insight. My son returned from the bathroom to find puppy eating her 4th brownie! The emergency vet said she had to be seen because she is only 15 pounds and probably ate 4-5 ounces of chocolate. The vet did a wonderful job saving our puppy and Trupanion's team went above and beyond to process and approve the claim before treatment was administered so the vet would treat our puppy. The vet's billing practices were difficult to deal with, but thanks to TruPanion all is well! I am so, so, so thankful for TruPanion. They saved our puppy!
Insurer: Trupanion
By: Lara
Great new plan options!
I was a previous customer of ASPCA when they were utilizing the "per incident" model. I was constantly frustrated, as reimbursements were based on U&C, which as anyone who has ever worked in the medical professional will tell you, is neither reasonable nor customary. I never knew what I could expect for reimbursement. But... THINGS HAVE CHANGED! When my dog passed away at the end of 2016, I was under the old design. When I adopted my two new dogs (a bulldog and a boerboel), I decided to consider ASPCA despite my difficult experiences in the past. I was elated to find out they had moved to a completely new model. For most plans, you are given a simple annual coverage amount, and all reimbursements are based on the BILLED amount, not U&C! Now, I can happily trust that I know exactly how much I will get reimbursed. This has increased my trust in the plan tremendously. Additionally, they shortened the waiting period for preexisting conditions, and the added simplicity of the plans means most of my claims have gotten paid in 48 hours or less! All this, and my rates are about the same as they were under the old system. Suffice it to say, I have gone from being a reluctant and skeptical customer to being a delighted one. Thank you ASPCA for listening to your clients and meeting their needs. I couldn't be happier.
Insurer: ASPCA
By: Clay