218,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing service and amazing company!
Amazing service and amazing company!
Insurer: Trupanion
By: Alicia
I have recommended very often in the past.
I have recommended very often in the past. Usually Trupanion is very prompt. But you received this claim April 21, and i have called twice and it has not even been reviewed yet. This is unusual and I would appreciate payment.
Insurer: Trupanion
By: Judith
Issuing a claim with trupanion is a joke.
Issuing a claim with trupanion is a joke. It takes far too long and I'm not even certain I'll be compensated for something that should be covered. And if I'm not, I will likely cancel the insurance all together considering I've shelled out over 3k to you for what's seems like a sham.
Insurer: Trupanion
By: Sarah
I have been with Trupanion for six years.
I have been with Trupanion for six years. I have two dogs covered. I have never filed a claim till last year. Then I filed a claim on Lacy 14 days ago. It keeps saying claim open. I think this is to long a time to have to wait on your decision. All the claims were for the same illness. I guess you are trying to figure out a way to make it ineligible.
Insurer: Trupanion
By: Dusty
The representative was very helpful and answered my long list of questions!
The representative was very helpful and answered my long list of questions!
Insurer: Trupanion
By: Nicolette
I was told that a claim which had faxed had not been received.
I was told that a claim which had faxed had not been received. I spoke with the vet's office who then contacted Trupanion and found that it had been received. This wasted my and the vet office's time
Insurer: Trupanion
By: Wayne
The rationale for given for denying the claim does not make sense logically.
The rationale for given for denying the claim does not make sense logically.
Insurer: Trupanion
By: David
I have always had incredible service
I have always had incredible service
Insurer: Trupanion
By: Brenda
My experiences with Trupanion for the past 7 years have been great.
My experiences with Trupanion for the past 7 years have been great. It's truly a piece of mind that our beloved dog is covered. I had a few calls with the customer support and they are able to resolve my questions. Thank you!
Insurer: Trupanion
By: Boon
I would if the rate didn't increase every single year regardless if you use it or not.
I would if the rate didn't increase every single year regardless if you use it or not. Appears to be an inequitable system for that as my friend who lives elsewhere in the province who actually turned me onto Trupanion does not experience these same increases. I did have five kitties on coverage but you continual price increases made it cost prohibitive which is sad cuz they had been on since babies.
Insurer: Trupanion
By: Sandy