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I tell everyone I meet about Trupanion, couldn't be happier with the service
I tell everyone I meet about Trupanion, couldn't be happier with the service
Insurer: Trupanion
By: Tammy
The last few claims were broken down per case and it was the testing was all to find out what is wrong with my pet.
The last few claims were broken down per case and it was the testing was all to find out what is wrong with my pet. I had to protest as they were all broken up even though the reason was the same on all of the claims.
Insurer: Trupanion
By: Michelle
You all have been great!
You all have been great! Prompt reimbursement and every time I have had to talk with customer service they have been courteous and helpful!
Insurer: Trupanion
By: Patti
This was my first claim and it took three weeks before i was payback i expect it to be paid within a week at least
This was my first claim and it took three weeks before i was payback i expect it to be paid within a week at least
Insurer: Trupanion
By: Margaret
Every time that I call the associate is very helpful, knowledgeable and friendly.
Every time that I call the associate is very helpful, knowledgeable and friendly.
Insurer: Trupanion
By: Valerie
Jake's claims
My claim was handled quickly and professionally. I am very pleased with the easy process to file and check status on my claim!
Insurer: ASPCA
By: Sharon F
They're The Best!
Hobbes's TPLO surgery went well and he is progressing nicely. He is a healthy, active sweetheart of a pup who is missing chasing the birds and squirrels out of his fenced kingdom (backyard) 😊, but he is being a good boy and a real trooper with the cone and confinement. I can't thank the whole Healthy Paws team enough for answering all my questions...thank you, Amanda! Everyone was so helpful and I felt like they truly cared about my dog and what we were going through. Especially thanks for covering the surgery expenses! Quite frankly, it would have been a financial hardship for me to come up with the money to pay for his surgery. I'm not sure he would have had the surgery otherwise if Healthy Paws didn't cover his expenses. The Healthy Paws app made it super easy to file the claim and it was processed and reimbursed very quickly. My overall rating for Healthy Paws Insurance... 10+! Susan
Insurer: Healthy Paws
By: Susan
Money well spent
When my wife and I got our dog Tyson she asked me about getting pet health insurance, I initially thought the idea of this was a bit silly never having made such decisions before. But I was ok with it, sure why not? She did some research and decided on a company called Healthy Paws because of their reviews and the fact that they don't have injury limits as many others do. We picked our deductible and the percentage we wanted reimbursed and signed up, easy and done. The app is easy to use, which is how you file a claim, simply use the app to take a photo of the invoice you have from your vet and submit. Within a week you'll receive a response and reimbursement if your deductible has been met. You'll need all medical records the first time only. Now about our personal experience. My boy Tyson tore the ACL in his right knee, because of his size (145 lbs) TPLO surgery is the only option. This procedure is about $4500, shocking to say the least. We had the operations done and I was sure we would play hell getting the reimbursement, so sure in fact I went over Tysons policy a few times looking for any loop holes they may try and jump through. We submitted the claim via the iPhone app and two weeks later we had the reimbursement check in the mailbox. No phone calls, no emails, no games...I was shocked, I wish my personal insurance was this good! So, I'm now thinking what gives? A company that dose what they say, I'm very untrusting you could say. Tysons policy was due to renew shortly after the 90 day recovery period, I was certain his premium was going to go through the roof, or at least double. It didn't go up a penny, not one cent. By now I'm sure you think this review is fake, or I'm paid to write this, I can guarantee both are not true. I just want to tell people about our experience, I'll never have a pet without insurance again in my life. Four months after he recovered he tore the ACL in the other knee (common if they've torn one to tear the other at some point). Another $4500, another claim, and another reimbursement without hesitation, games, or questions. Without healthy paws we would be close to $10,000 in debt. Because of healthy paws Tyson received the best care possible from a very experienced surgeon, twice. I highly recommend healthy paws whenever I get the chance. John
Insurer: Healthy Paws
By: John
I've had really positive experiences …
I've had really positive experiences with Trupanion. While they don't cover pre-existing conditions (my dog had allergy symptoms noted before I signed up for Trupanion), they have helped me immensely with various issues that my dog has had - he's hypothyroid, he's had eye ulcer surgery, he's had two back surgeries and one abdominal obstruction surgery. For the last three surgeries especially, those would have been 7K surgeries, and I only paid a fraction of that because of Trupanion. I recommend Trupanion for anyone who has a pet, and register as soon as you have the pet - it's good for not only young dogs, but older dogs, cats - anything can happen and you should rest assured knowing you have coverage. The monthly cost isn't much for a little extra insurance.
Insurer: Trupanion
By: Leigh
Healthy Paws keeps us happy!
Healthy Paws has delivered as promised from the first day of coverage. They are there for the little issues, and provide the same coverage without hesitation for large issues, like surgery. We've been Healthy Paws customers for over 4 years and will continue to recommend them to any pet lover. We recently had to have a major, unexpected surgery on our dog, and Healthy Paws covered it to the fullest allowable, and even followed up with a warm email to check on her, separate from the emails regarding the insurance claim. Nice touches like that keep customers happy, especially during a time of recovery - aka getting a 24/7 death stare from your pet because they hate life in the dreaded cone!
Insurer: Healthy Paws
By: Nikki