218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This representative was very professional and empathetic.
This representative was very professional and empathetic. It really came from her heart, and I truly appreciated that. Trupanion needs more employees like her, she should be the face of the company.
Insurer: Trupanion
By: Sharon
Very prompt answering of the phone.
Very prompt answering of the phone. Rep was very pleasant, happy and made the process of updating my information very quick and painless! Always enjoy talking to Trupanion customer service - very good overall.
Insurer: Trupanion
By: Kristen
Love your service and think you guys are the best for care for my Webster
Love your service and think you guys are the best for care for my Webster
Insurer: Trupanion
By: Christine
Trupanion is the difference on whether were able to provide quality healthcare for all pets , which in New York State are considered family members in the eyes of the law .
Trupanion is the difference on whether were able to provide quality healthcare for all pets , which in New York State are considered family members in the eyes of the law . Hence , how could you not appreciate quality coverage at an affordable rate . The customer Service is outstanding , with an objective understanding enabling them to help you with your issues to the fullest extent . Everywhere I go and speak to people about their animals , I give them the irrefutable facts of Trupanion and why it is imperative for one to have this coverage for their animal ( i.e. Loved ones ) . At the end of the day Trupanion is the difference on whether it's a good day or a bad day in my household especially when dealing with the trials and tribulations of an ailing animal.
Insurer: Trupanion
By: Joseph
Your reimbursement time has really become too long.
Your reimbursement time has really become too long. You used to reimburse within a week. I currently have a claim I submitted on April 13 (follow up to a previously paid incident) and still no reimbursement. A fast turn around time is really important because when accidents happen, we can be faced with extensive vet bills that are not in the monthly budget and most vets want payment at time of service. I have put off paying monthly bills to pay the vet bill so waiting a month for reimbursement is stressful. Please hire more people or do whatever you need to do to be as efficient as you were when I obtained my first policy (2012)!
Insurer: Trupanion
By: Susan
Our English bulldog Bella has had multiple problems, mri's ,surgery and ongoing tests and medications.
Our English bulldog Bella has had multiple problems, mri's ,surgery and ongoing tests and medications. Triupanion has enabled us to provide the care to make her better. Without trupanion it would have been extremely difficult. I would most definitely recommend trupanion to any pet parent.
Insurer: Trupanion
By: Barbara
I feel that if a doctor recommends a.
I feel that if a doctor recommends a.food for.a pet then 8t should be covered for life. It's a heath reason why pets.are.on the food
Insurer: Trupanion
By: Mazzetta
Awesome service & very comforting to know when you beloved pet is in need of emergency health care!
Awesome service & very comforting to know when you beloved pet is in need of emergency health care! Prompt service & caring representatives!!!
Insurer: Trupanion
By: Jody
Recently my claim was denied because it appeared to be a preexisting condition.
Recently my claim was denied because it appeared to be a preexisting condition. In fact this recent hospitalization occurred because of a foreign body ingestion and therefore the symptoms are the same and is not a reoccuring condition of gastritis. I would like my claim to be reviewed as this was separate incidence.
Insurer: Trupanion
By: Deborah