218,219+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,219 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,826 reviews

4.9
Healthy Paws

11,137 reviews

4.9
Fetch

5,485 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,929 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 06, 2017

Rep I spoke to was very professional and was able to give me a status of my claim; however, my call couldn't be resolved because of the ridiculously long backlog in claims processing.

Rep I spoke to was very professional and was able to give me a status of my claim; however, my call couldn't be resolved because of the ridiculously long backlog in claims processing. Tupanion takes 6 weeks to process a claim less then $1000 but healthy

Insurer: Trupanion Canada

By: Mendy-Sue

Useful
May 06, 2017

It Is Difficult To Correlate W…

It is difficult to correlate what I submit and what the EOB shows. Additionally, it is unclear to me as the submitter what needs a claim form with vet explanation and what does not.

Insurer: Pets Best

By: Heather

Useful
May 06, 2017

The customer service, on every level--including claims--is outstanding!

The customer service, on every level--including claims--is outstanding! 10/10I rave about Trupanion to anyone who has a pet. Thank you for the service you provide and for the caring people who work for Trupanion.

Insurer: Trupanion

By: Teresa

Useful
May 06, 2017

The Details Of What Is Being P…

The details of what is being paid are too vague. For example on bill had blood test and x-rays. The EOB bunch it all together. It was possible to know it was all paid by subtracting out what was not paid, but could be simpler

Insurer: Pets Best

By: Pamela

Useful
May 06, 2017

PetS Best Is A Very Efficient…"

Pets Best is a very efficiently run company. There"s always a "person" to answer the phone and any questions. They are always knowledgeable and courteous. Our Great Pyrenees are 3 years old and very healthy. We are hoping it stays that way and are doing our best to give them a healthy lifestyle. "

Insurer: Pets Best

By: Helen

Useful
May 06, 2017

I Have Had PetS Best For My 3…"

I have had Pets Best for my 3 ( now 2) pets for Years. They are amazing. The claims are handled expeditiously and their customer care is genuinely concerned about my "babies". They are always friendly and knowledgeable about any questions I may have. I thank Pet"s Best for being part of the BEST experiences for my dog and cat!"

Insurer: Pets Best

By: Vickie

Useful
May 06, 2017

The Eob Was Completely Underst…

The EOB was completely understandable. I had no questions and the process was prompt and thorough. Although this was a large claim, it was handled with the utmost professionalism.

Insurer: Pets Best

By: Greg

Useful
May 06, 2017

There is always a friendly and helpful person on the line at Trupanion.

There is always a friendly and helpful person on the line at Trupanion. Thank you!

Insurer: Trupanion

By: Karen

Useful
May 06, 2017

I received an e-mail that said 21APR17 your payment was unable to be extracted.

I received an e-mail that said 21APR17 your payment was unable to be extracted. I checked the card the payment came out on and it went through. Called and the CSR said everything was up to date. Weird thing though, the message was in my junk e-mail and di

Insurer: Trupanion

By: Krista

Useful
May 06, 2017

Nice to talk to someone who knew what sheWas talking about and who steered me in the right direction

Nice to talk to someone who knew what she Was talking about and who steered me in the right direction

Insurer: Trupanion

By: Hanne

Useful

Compare top pet insurance providers plans.