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Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
Insurer: Trupanion Canada
By: Sandra
I had questions regarding auto pay and I made payments to account through my online bank system.
I had questions regarding auto pay and I made payments to account through my online bank system. I was referred to my bank to see where payments were sent. I have been ill and unable to get out to bank as of yet. hopefully I can get there in next few days.
Insurer: Trupanion Canada
By: Sue
I really appreciate the extensive amount of time you took holding my hand through this incident.
I really appreciate the extensive amount of time you took holding my hand through this incident. Not only was I so very impressed with your patience while walking me through my first claim, but it was done with extreme compassion for what our family was enduring emotionally! Thank You ALL ever so much!!!
Insurer: Trupanion Canada
By: Randi
Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind .
Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind . The matter what the feeling there never trying to mitigate the situation , in plain English you get what you pay for in life . However , in this case I feel that every time I speak to a representative there's a personal connection vicariously through our pets , and that commonality is a feeling of contentment . If I was a cat I would perrrrr !!
Insurer: Trupanion Canada
By: Joseph
As always customer service was excellent!
As always customer service was excellent!
Insurer: Trupanion Canada
By: Sheryl
Great experience during a difficult time.
Great experience during a difficult time. Thank you!
Insurer: Trupanion Canada
By: Lisa
The representative Kevin was very helpful but the staff that actually process my claims for Muffin are the ones that will resolve my issues.
The representative Kevin was very helpful but the staff that actually process my claims for Muffin are the ones that will resolve my issues. I gave Kevin the only background information that I had, hoping it will help resolve any questions on past medical care of Muffin when I was not her owner.
Insurer: Trupanion Canada
By: Denise
I am not sure that the pet insurance is worth it.
I am not sure that the pet insurance is worth it.
Insurer: Trupanion Canada
By: Carolyn
I am very happy with trip anion.
I am very happy with trip anion. My only negative comment is due to the fact that I disagree with the interpretation of the deductible with regard to my recent claim
Insurer: Trupanion Canada
By: Michael