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Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Your representative was not only extremely helpful, but compassionate and thoughtful.
Your representative was not only extremely helpful, but compassionate and thoughtful. I probably talked to her longer than she needed to, but she was there to listen as well. Thank you for such outstanding customer service.
Insurer: Trupanion Canada
By: Joanne
I have had many claims before and 2013 info was not requested.
I have had many claims before and 2013 info was not requested. I do not see how 4 year old urine culture results held up pancreatitis claim. Also not closing my claim before sending a cancellation policy from Nationwide when I have never had a laspe of insurance with you and clearly my start date with Trupanion was years before my 3 week trial with Nationwide.
Insurer: Trupanion Canada
By: Sarah
Why Am I Paying $$1700.00 A Ye…
Why am I paying $$1700.00 a year for the best coverage for my two dogs and I submit a claim and its denied for not being qualified. I will be submitting a new claim May 25 (Thursday) for Caleigh for her visit on May 22nd. I"m hoping for better results!"
Insurer: Pets Best
By: Dave
Processed A Bit More Rapidly A…
Processed a bit more rapidly and more efficiently, when it comes to reimbursements.
Insurer: Pets Best
By: Natacha
Very Pleased So Far. I Wish T…
Very pleased so far. I wish the monthly premiums wouldnt go up as much as they do ..my claims are reviewed and checks are issued timely ...overall I have no complaints"
Insurer: Pets Best
By: Mark
I Took Bella For Her Wellness …
I took Bella for her Wellness checkup and shots on Saturday. On Tuesday my claim was processed and in my checking account. I never expected it to do handled so quickly!
Insurer: Pets Best
By: Shari
We Were Moving, So Filed The C…
we were moving, so filed the claim by mail and provided our new address. A week after we arrived at our new home, there was the check in the mail....no problem
Insurer: Pets Best
By: Michael
Sd Alway All Needs Were Meat I…
Sd alway all needs were meat in a timely manner. Thx
Insurer: Pets Best
By: Jennifer
The process for submitting a claim was very non-obvious, even after talking to one of your support people.
The process for submitting a claim was very non-obvious, even after talking to one of your support people. There needs to be a way to submit the claim form with a button, not by having to edit the page and save it somewhere. It was especially confusing when I downloaded the claim form from your site, which opened in the browser. I was able to enter values into the fields there, but it turned out those values were not saved. Turns out I had to use an external program - Adobe Reader - to make and save the edits.
Insurer: Trupanion
By: Daniel
so far I don't see why I got Pet Insurance and pay a premium every month when so far I have not been reimbursed for any of my dogs claims
so far I don't see why I got Pet Insurance and pay a premium every month when so far I have not been reimbursed for any of my dogs claims
Insurer: Trupanion
By: Nikki