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claim processing is VERY slow.
claim processing is VERY slow.. much slower than it was two years ago! Not a good trend
Insurer: Trupanion Canada
By: Sarah
Very Positive Experience. Our…
Very positive experience. Our dog had extensive bills for a stomach obstruction - I filed the claim one day after getting her out of the vets and had my check in less than a week. Very easy process, extremely quick response! Thank you.
Insurer: Pets Best
By: Freddye
claim processing is VERY slow.
claim processing is VERY slow.. much slower than it was two years ago! Not a good trend
Insurer: Trupanion
By: Sarah
Thank God for Healthy Paws
My partner and I had friends tell us to get health insurance for our pup, and laughed it off -- after all, he was barely 4 months, what could go wrong? 2 days after our waiting period ended, we discovered that Gunther (french bulldog puppy) was dragging his paws, indicating neurological dysfunction. After a $2,000 MRI, we realized the only option was a $6,000 surgery to save him from a cyst that had developed on his spine. This $8,000 doesn't include the probably $1,500 worth of in-between appointments and $500 worth of therapeutic toys and medication we ended up cashing in on during the entire process. I can honestly say we probably couldn't have provided him with this option without HealthyPaws-- my partner and I were financially ready for a puppy, but not for this. They are quick to reply to claims, the customer service staff is empathetic and patient, and the app is user-friendly and easy. I highly recommend the app to anyone that asks me in my personal life. They timely checked in on us post-surgery to see how he was doing, and continue to impress me through my short 2 months in working with them. I have friends that have experienced awful pet health insurance, and I can confidently say that I have fully appreciated my time working with HealthyPaws.
Insurer: Healthy Paws
By: Jillian
A true partner in providing the best care!
I can't say enough about how Healthy Paws Pet Insurance has provided the fast, excellent service they promise. My claims, submitted online or otherwise, are resolved right away, and I get the reassuring explanations of benefits by email within a few days, followed by prompt payment. I have received emails from a real person, inquiring about my cat, and how she is doing! They have a foundation that gives back to the rescue and professional education communities. I can't think of a better team partner to ensure my pet will get what she needs to live happily ever after. This is so different from my prior experience with a much older pet insurance company. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Donna
…Very Happy with service
I have always gotten great customer service and timely payments for vet bills. I am happy with my insurance, I feel that it really helps me feel comfortable that I can afford to go to the vet and take better care of my dog.
Insurer: ASPCA
By: Lynne Smith
BEST PET INSURANCE WE EVER HAD
GREAT COVERAGE AT A GREAT PRICE.
Insurer: ASPCA
By: SUSAN
Quick and easy process.
Quick and easy process.
Insurer: ASPCA
By: Pojaman Zunggeemoge
Hey All-it's ASPCA-so,of course they're …
Hey All-it's ASPCA-so,of course they're going to take care of your animal.If I ever had a question,it is always answered in a timely fashion. After paying for 2 ACL operations for my dog,ASPCA health insurance came through -just be patient😀
Insurer: ASPCA
By: Ann Healy
Just started a policy the customer …
Just started a policy the customer service rep was great
Insurer: Figo
By: Laura Cintorino