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Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The ease with which to fill out a claim!
The ease with which to fill out a claim!
Insurer: MetLife
By: Elena
Metlife Pet Works Well
Overall, I am happy with Metlife pet insurance. I love the 100% reimbursement after my annual deductible. I have had a few problems with claims. I had to file an appeal for my cat's visit to an ophthalmologist because the invoice stated it was a deposit even though it was clearly the payment for the visit. Usually, the customer service has been very good.
Insurer: MetLife
By: Julie Sanford
Nadine Was a pleasure to work with…
Nadine Was a pleasure to work with today! She did a great job of putting together a package that worked for us. In fact, the whole team was wonderful. I originally called to cancel my boy Odin‘s insurance, simply because I thought it was more than I needed. However, I ended up modifying the package, then speaking to Nadine and adding a second package for my new puppy Kane. Altogether it was a great experience, and I now have insurance for my dogs that I can afford, and be confident in.
Insurer: Fetch Canada
By: Christian Whalvin
I am so grateful for my MetLife…
I am so grateful for my MetLife benefits. I have been able to navigate some serious health issues for my kitty thank you for the amazing support in getting my claims resolved so I can continue to take care of my little fur baby.
Insurer: MetLife
By: Diane Johnson
Turn around time on claims great
Turn around time on claims great, also explanation of benefits is very clear
Insurer: Spot
By: Donna
So happy with my experience with…
So happy with my experience with MetLife. Great service and claims handled quickly.
Insurer: MetLife
By: Diana Perry
I am glad you offer this plan for my…
I am glad you offer this plan for my kitten. I just adopted a kitten recently
Insurer: MetLife
By: Jing Booth
The process was very easy to complete…
The process was very easy to complete and the monthly fee was reasonable.
Insurer: MetLife
By: Gary Weyenberg
Excellence
The customer service rep walked me through a quote with excellence in every way.
Insurer: Sonnet
By: Janet Lucyk