218,219+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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13,827 Payment Experience 60,921 Claim Coverage 73,238 Customer Service 21,918 Price Satisfaction 14,588 Other

May 15, 2017

She was not very friendly

Insurer: Trupanion Canada

By: Vanessa

Useful

May 15, 2017

Still waiting on resolution of a claim submitted weeks ago.

Insurer: Trupanion Canada

By: Don

Useful

May 15, 2017

The condition of a laceration with poor healing or in Sophie"s case due to low platelets.

The condition of a laceration with poor healing or in Sophie"s case due to low platelets. Several months ago Sophie was treated for complications of platelets which resulted in rectal and lower bowel bleeding also due to platelets. When I took Sophie to Boca Vet, Dr Hack said that her lesion was not healing quickly enough, and she recommended suturing the wound to aid in her poor healing. I had just paid $1,000 to cover her deductible for poor healing.[platelets] This cut on her back was not healing properly and that's why a scratch needed closure. I didn't have another $1,000 to cover another deductible for the same underlying cause. Now I cant get the VET to explain what I've said is correct but I am not wrong. I've been a physician since 1976 so I know the function of platelets. I will find another Vet but whether I get a new insurance company will depend on if you get another hematologist to analyze what I*'m saying. If Sophie's cut was fresh and not compounded by poor healing, then I would agree that this was an unrelated occurrence. That was not the clinical situation in this case and I fault Dr Hect for not stating the clinical, hematological truth. If you will reconsider the coverage I will take her to Coral Springs Hospital for revaluation..I await your revaluation. Thank you.

Insurer: Trupanion Canada

By: Jacalyn

Useful

May 15, 2017

We love Trupanion's support.

We love Trupanion's support. They have been there for us all the time. We are forever grateful. They let us give the best care for our pet without worrying about money.

Insurer: Trupanion Canada

By: Amit

Useful

May 15, 2017

Customer service was very kind but your company made a determination that my pets condition was preexisting that is Monday morning quarterbacking and was not apparent to me or my vet when I first took out the policy.

Customer service was very kind but your company made a determination that my pets condition was preexisting that is Monday morning quarterbacking and was not apparent to me or my vet when I first took out the policy. Your all too happy to take my premiums but won't pay out on claims.

Insurer: Trupanion Canada

By: Christopher

Useful

May 15, 2017

Our one year old puppy ended up in emergency, and will need surgery-the representative I spoke with was kind, and very knowledgable.

Our one year old puppy ended up in emergency, and will need surgery-the representative I spoke with was kind, and very knowledgable. Trupanion approved our claim in less than 2 days. We highly recommend Trupanion!

Insurer: Trupanion Canada

By: Mark

Useful

May 15, 2017