218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was upset about my pet, and she was really great in helping me understand the process for pre-approval of costs.
I was upset about my pet, and she was really great in helping me understand the process for pre-approval of costs.
Insurer: Trupanion Canada
By: Patricia
Phone calls I've made have been answered very speedily since my last survey- thank you!
Phone calls I've made have been answered very speedily since my last survey- thank you!
Insurer: Trupanion Canada
By: Sheri
All of your service representatives have been exceptional with me.
All of your service representatives have been exceptional with me. Most recently, she resolved the issue of the cancellation letter that I called about but the larger issue of me continuing to receive such letters erroneously cannot be resolved by her. This is clearly a management and organizational workflow issue.
Insurer: Trupanion Canada
By: Jill
Just found out that the deductible is per illness and was a little bummed by this fact
Just found out that the deductible is per illness and was a little bummed by this fact
Insurer: Trupanion Canada
By: Michele
My dog has polycystic kidney disease.
My dog has polycystic kidney disease.don't understand why sone supplements are covered and some aren't. Seems very subjective on your part
Insurer: Trupanion Canada
By: Randi
I am still waiting for the decision on Oliver s case after being ill and in the hospital.
I am still waiting for the decision on Oliver s case after being ill and in the hospital.
Insurer: Trupanion Canada
By: Jean
I did refer a friend to Trupanion who is getting a new puppy late july, but it seems to be taking longer than usual to get reinbursed the money I put out of pocket.
I did refer a friend to Trupanion who is getting a new puppy late july, but it seems to be taking longer than usual to get reinbursed the money I put out of pocket. Other times I have used the insurance I received the money direct deposit in my account within 5-7 days after it was received. My claim was received on May 30th 2017. It is now June 9th and I called regarding this issue and was told it would be a few more weeks to process. Im not happy about that and I told a friend that they paid their claims fast, but now Im not so sure.
Insurer: Trupanion Canada
By: Francine
I believe the representative who I spoke to was named Daniel.
I believe the representative who I spoke to was named Daniel. He could not have been nicer! He really set me at ease and took an interest in my dog's welfare.
Insurer: Trupanion Canada
By: Daniel
Trupanion has been WONDERFUL with all of Sergei's medical problems.
Trupanion has been WONDERFUL with all of Sergei's medical problems. Thank you SO much!
Insurer: Trupanion
By: Lee
I have had an amazing time with Trupanion.
I have had an amazing time with Trupanion. Our 2 year old dog has a mast cell carcinoma on her neck. If we didn't have trupanion, we wouldn't have been able to opt for an MRI to get an exact diagnosis, and would have wasted time trying other treatments because cancer wasn't likely in a dog so young.
Insurer: Trupanion
By: Leala