218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Informed customer service reps, polite and knowledgeable.
Informed customer service reps, polite and knowledgeable.
Insurer: Trupanion
By: Gail
I was disappointed with the way that this insurance plan was presented to me.
I was disappointed with the way that this insurance plan was presented to me. Specifically in regards to the deductible - where I was told there was a $250 deductible. I wasn't informed that there's a $250 deductible for each separate incident - which greatly reduces the insurance company's responsibility and paying any claims. On the subject of claims, although the staff is always friendly - i'm reminded that I'm dealing with an insurance company whose goal is to pay as little as possible. Ultimately I'm glad I have insurance… But I wish it were consumer rather than company based.
Insurer: Trupanion
By: Bill
Wonderful service!
Wonderful service! Trupanion employees are the best!!!
Insurer: Trupanion
By: Karen
Very nice and caring
Very nice and caring
Insurer: Trupanion
By: Amber
I recommend Trupanion to all my animal lovers.
I recommend Trupanion to all my animal lovers. Trupanion is the best insurance for your pet.
Insurer: Trupanion
By: Kathy
Representative very kind and compassionate.
Representative very kind and compassionate. Very informative.
Insurer: Trupanion
By: Sheri
Really am so very grateful that I purchased this insurance!
Really am so very grateful that I purchased this insurance!! This sweet puppy dog has allergies and dry eye, so without the medications being covered, my husband and I would have had huge vet bills. Thank you for your service. Top-notch company!!
Insurer: Trupanion
By: Linda
I was upset about my pet, and she was really great in helping me understand the process for pre-approval of costs.
I was upset about my pet, and she was really great in helping me understand the process for pre-approval of costs.
Insurer: Trupanion
By: Patricia
Phone calls I've made have been answered very speedily since my last survey- thank you!
Phone calls I've made have been answered very speedily since my last survey- thank you!
Insurer: Trupanion
By: Sheri
All of your service representatives have been exceptional with me.
All of your service representatives have been exceptional with me. Most recently, she resolved the issue of the cancellation letter that I called about but the larger issue of me continuing to receive such letters erroneously cannot be resolved by her. This is clearly a management and organizational workflow issue.
Insurer: Trupanion
By: Jill