218,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The best
Very pleased with Embrace. Customer service very friendly and helpful. Reimbursement was fast
Insurer: Embrace
By: Michele
I have been with Pets Best Insurance …
I have been with Pets Best Insurance for 9 years. I can't say enough about the customer service, the professional and prompt service they provide. I can't say enough abou this outstanding Pet Insurance provider.
Insurer: Pets Best
By: Janean Cook
Very satisfied with my Pets Best experience!
I am very happy and satisfied with my Pets Best experience! My cat, Angela, recently had a serious illness with a three day hospital stay. The bill was over $1,000.00 but Pets Best reimbursed exactly what they had promised! The claim was very easy to file and there was no long wait for a response! I have three cats on their insurance and my premiums are very reasonable. I would happily recommend Pets Best to any pet owner to take care of their furbabies!
Insurer: Pets Best
By: Cynthia Dowden
Healthy Paws is awesome!!
Healthy Paws is fast, reliable and super easy to use. I highly recommend this company. I just use their app to send in my claims, no long, tedious forms to fill out, just a photo of your receipt and your reimbursement comes in the next two days.
Insurer: Healthy Paws
By: Annick
Excellent Service
Awesome service and fast as always.
Insurer: Embrace
By: Dustin
Exceptional. Pet and Owner Friendly!
I switched from Pets Best to Healthy Paws and have had nothing but excellent service since. My Labrador Milo is now almost 10 and as he has got older, he has needed more medical attention. However, unlike Pets Best, Healthy Paws has not hiked my premiums exponentially after a single claim. The claim process is so quick and easy. No more filling in forms. It's a simple upload of the paid invoice and Healthy Paws do the rest. The turnaround is quick, there are seldom questions and they even reach out to the vet for clarification and any additional medical records they need to support the claim. I'm kept up to date with the status of my claims and the coverage amount is the best I have seen. I have recommended Healthy Paws to many of my friends, especially those who are unsure about whether they can afford pet insurance or deal with the unnecessary bureaucracy at other firms. Our pets are our family and that is exactly how Healthy Paws treat my dog Milo. Customer focused, professional and both pet and budget friendly!
Insurer: Healthy Paws
By: Angela
The person I spoke with was patient and knowledgeable about the specific case, however I was highly disappointed in the resolution to our claim.
The person I spoke with was patient and knowledgeable about the specific case, however I was highly disappointed in the resolution to our claim. The reasons our claim (ectopic ureter) were rejected were incredibly arbitrary (drinking too much water) and both our vet and trainer wrote letters of support that this shouldn't have been considered a preexisting condition for the purposes of the policy. (We had just rescued our second dog and he had some behavioral issues that were being addressed by a trainer, including over consumption of water.) Trupanion used vet notes where we mentioned that our new pup drank more water than our old pup, and sometimes urinated in the house, as the basis for rejection. We have policies for both of our dogs (and have had the other policy for 2+ years). We have only filed claims once before, but were under the deductible so have never once benefited from having the policy. This would have been the first time that we were eligible and it seemed like we immediately were excluded for the most arbitrary reason. It left a very unsatisfied reason regarding Trupanion and we are highly considering canceling our policy, as we don't have a good feeling about future interactions with the company.
Insurer: Trupanion Canada
By: Alexa
The person I spoke with was patient and knowledgeable about the specific case, however I was highly disappointed in the resolution to our claim.
The person I spoke with was patient and knowledgeable about the specific case, however I was highly disappointed in the resolution to our claim. The reasons our claim (ectopic ureter) were rejected were incredibly arbitrary (drinking too much water) and both our vet and trainer wrote letters of support that this shouldn't have been considered a preexisting condition for the purposes of the policy. (We had just rescued our second dog and he had some behavioral issues that were being addressed by a trainer, including over consumption of water.) Trupanion used vet notes where we mentioned that our new pup drank more water than our old pup, and sometimes urinated in the house, as the basis for rejection. We have policies for both of our dogs (and have had the other policy for 2+ years). We have only filed claims once before, but were under the deductible so have never once benefited from having the policy. This would have been the first time that we were eligible and it seemed like we immediately were excluded for the most arbitrary reason. It left a very unsatisfied reason regarding Trupanion and we are highly considering canceling our policy, as we don't have a good feeling about future interactions with the company.
Insurer: Trupanion
By: Alexa
Great insurance
I really like this insuarance company. It's very convenient that I can file a claim online at anytime. I can view my policy and track claims as well online. This company processes my claims very quickly and keeps me updated with the process. I haven't had any problems with them and I will continue to be a loyal customer. I had two dogs and one of my dogs passed alway. ASPCA was so kind that the called and left me a heartfelt voicemail that brought me to tears and helped me to cope with my dogs passing. I didn't think I would get over my dogs passing untill I hear that voicemail. And to this day, I still have that voicemail saved.
Insurer: ASPCA
By: Jasmin