215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Entire claims process was very quick.
Entire claims process was very quick.
Insurer: Fetch
By: Johnnie Jr
Saved us thousands of $$$!
We have had a great experience with Healthy Paws. We signed up when our dog, Sadie, was a puppy. She had an overnight hospital visit soon after and the savings for that let us know we would never not have pet insurance! Years later, at the age of 5 and a half, we found out that Sadie needed to have heart surgery. Healthy Paws paid 80% of the surgery, testing and medication and saved us a fortune!
Insurer: Healthy Paws
By: Erica Haycock
Pets Best is fabulous
Pets Best is fabulous. They are reasonably priced and respond very quickly to my claims. I have had them now for 2 years and highly recommend them. Never go without pet insurance. It has been very helpful.
Insurer: Pets Best
By: Sue
The claims process is simple
The claims process is simple. The app works well. We have had a couple of issues but both times resolved by customer service.
Insurer: MetLife
By: Satisfied MetLife Customer
Healthy Paw really came through!
We have had Healthy Paws for as long as we've had our dog (9 years) and we found it useful...but I am upgrading that to necessary because we just had a major incident of our dog needing an amputation because of a tumor in her bone and they really came through for us. It was an incredibly expensive procedure and Healthy Paws covered much of it. Then, to really make them gain 5 stars from me, I got a personal email checking in on her recovery. My "people insurance" isn't doing that! We are so happy with our Healthy Paws coverage.
Insurer: Healthy Paws
By: Michelle Brindley
Having a sick fur baby is already super…
Having a sick fur baby is already super stressful, but, knowing that I can quickly and easily file the claim with Embrace and that they will handle it quickly and correctly lets me focus on my pup and his recovery without worrying about the cost. Thank you Embrace!
Insurer: Embrace
By: Patricia Wilde
Excellent Company
I had an issue insuring and new car so I called just to see why. While I was on the phone they explained all my options in great detail and fixed the issue that I called for. I then asked if there was anything I can file for upgrading my house with a steel roof and once again very knowledgeable on all policies with options. I email some pictures of my roof and sure enough my policy came down for the upgrade. I felt relieved knowing I talked with a very knowledgeable and professional person. The call was quick, and very reassuring I have all the correct coverage I wanted. Thanks Sonnet
Insurer: Sonnet
By: Peter Donoghue
Very fast reimbursement
Very fast reimbursement! Great coverage and reasonable premiums.
Insurer: Pumpkin
By: Greg
Outrageous raise in rates
They raised my rates by something like $75 after being with them for only two years. I was already paying 180 something a month and I'm already using a high deductible with a low percent return (70%) to keep the costs down. Yes I've had claims, but nobody raises anybody's insurance by that much. I've never even had my car insurance go up by more than about $30 and this is simply pet insurance. They're not paying out thousands and thousands of dollars for every incident like a car insurance company and yet they have rates equivalent to car insurance which is insane. They are just like any other insurance company -- out to rip you off. They did a terrible job with our medical history so that something idiotic like "occasionally eats a dead animal" is somehow a pre-existing condition even though I explained to them it only happened once when she was an infant. That's the most ridiculous pre-existing condition I've ever heard of. And then after they had made a full assessment of pre-existing conditions from her medical records, her first claim was denied because they went back AGAIN and searched even harder to find a reason to deny it. All of a sudden now her arthritis isn't covered even though she didn't develop it until after I started working with these morons. They are cheats and they are liars and they have terrible customer service.
Insurer: Embrace
By: Rachel